Launi Kopa | Page 4
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
778 Reviews
Write a Review778 Reviews of Launi Kopa
September 08, 2023
I was told I needed a part for my car which was on back order and they could not give me a date it would be in. They said I couldn’t drive the car since it needed that part. They refused to give me a loan order and they could not give me a date it would be in. They said I couldn’t drive the car since it needed that part. They refused to give me a loaner or pay for a rental. As a single mom I was unable to get to work. My youngest son just had surgery and complications with it and I had no way to get him to his appointments. I also could not get my children to and from school or food shop and run daily errands. They did not help me in anyway. Shame on Hyundai for failing their customer. I will never buy a Hyundai just for this reason alone. Very disappointed and extremely unsatisfied. More
September 03, 2023
Very disappointed in the service I received. 2 issues that I was there for I was told it’s not their problem and they couldn’t help me. Also was suppose the have the car detailed and that was ne 2 issues that I was there for I was told it’s not their problem and they couldn’t help me. Also was suppose the have the car detailed and that was never complete. More
Other Employees Tagged: Ray Martinez , Dustin Duverge, Danny Rosado
September 02, 2023
This is my second vehicle I purchased from Dickson City. Outstanding customer service and support. Outstanding customer service and support. More
Other Employees Tagged: Vinicius "Vinny" Santos , Kyle Castellano
September 01, 2023
A 2:00 appointment didn’t take the car in until 3:00 wasted 3 hours of my day. I was told firm other people how bad the service is at Hyundai I should have went somewhere else . wasted 3 hours of my day. I was told firm other people how bad the service is at Hyundai I should have went somewhere else . More
Other Employees Tagged: Dustin Duverge, Danny Rosado
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