Lamont Lewis | Page 13

Lamont, Great salesman. The truck, good for the price. Financing, FRAUD! They signed my name to a loan amount higher than I agreed for! Only $6 but that's not the point. Be warned, double check your loan Financing, FRAUD! They signed my name to a loan amount higher than I agreed for! Only $6 but that's not the point. Be warned, double check your loan after funding. As I was told "you wouldn't even have noticed"... well then it's a good thing I looked at the paperwork you tried to slip by me the second time. Someone over there is pocketing some extra cash. I have copies of all materials and a police witness where the Jack Jaffee Financing manager who signed my paperwork with me denies the existence of the fraudulent document to the officer directly, yet that is the copy submitted and funded by Wells Fargo Auto. I was told a no trespassing order would be filed that evening when I informed Jack I was having a police report filed to document what happened. The financing contract with the different amount has fraudulent signatures and the rest of the purchase order has my actual signatures with the correct purchase price, funny huh. After Wells Fargo also determined the fraud occurred Easterns offered to take the truck back and cancel the loan but I was going to be out the payments made to the loan thus far? What?!? 1/13/2020 purchased vehicle 1/14/2020 Lamont (sales agent) sent me a text to return to sign some title work. I showed up that evening and a female finance agent had no clue as to what was needed nor could she find out. 1/15/2020 Returned again to sign. I asked what the difference was or what changed, needing me to sign more papers. He said he did not know so I asked to see the original paperwork. When he brought the contract I noticed that a signature in the file was not mine and refused to sign anything else, I also took photos of the fraudulent paperwork. Jack was called in since he is who I signed with but offered no explanation just simply he would find out and get back to me asap. 1/17/2020 Returned to dealership to speak with Jack Jaffee since I heard nothing. He again could not explain but assured it would be resolved. I asked to cancel the whole transaction but was told the Eastern’s policy is to exchange no refunds. I expressed my concern was not the vehicle but the trustworthiness of the dealership. I was promised a resolution and assured it would be sorted out over the weekend, I was promised a call by 1/21/2020. 1/22/2020 Having received no communication I returned to the dealership and spoke to a “Mike” who was the manager at the time. I showed him the documents and explained the situation. He promised me a call by 1/23/2020 from Jack. 1/23/2020 I received a call from Jack stating that the Lawyers reviewed the complaint including the paperwork and see no difference. Case closed. I requested a copy of the original paperwork which I would pick up in the evening. When I received a copy that evening the original paperwork was intact ($27,450) as I signed. I asked where the other document was, I was told that was all my paperwork and nothing else existed. I called to file a police report. Ofc. Walsleben arrived and I explained what was happening and showed him the picture of the fraudulent document for the amount of $27,456. Jack told the officer that the paper did not exist and all my paperwork pertaining to my purchase was in hand there in front of us. He again denied knowing what the other document was and any existence of it. 1/30/2020 My first statement from Wells Fargo arrives for a loan amount of $27,456 and different monthly payment. I requested copies from Wells Fargo fraud and she confirmed the amount was different than was signed in the original sales contract. Upon further investigation she determined an additional doc was submitted from the dealership for a different loan amount on a later date which proved to be fraud. I filed a complaint with the office of the President at Wells Fargo who later determined fraud had occurred. More

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As an inexperienced car buyer, the process of buying a new vehicle intimidated me. After giving Daniel a few vague details about what I wanted, Daniel navigated me through the selection process landing me new vehicle intimidated me. After giving Daniel a few vague details about what I wanted, Daniel navigated me through the selection process landing me in the perfect vehicle, while I walked in without even knowing what I wanted. As a first buyer, Daniel made the process simple, while explaining every step we took. Couldn’t imagine an easier experience. Also, I would like to recognize Henry, who did the registration paperwork. I have never had someone take so much care to help me understand the information I’m signing, while also being speedy and efficient. I greatly appreciate that and it definitely enhanced my experience! Thank you Easterns, I will recommend you to all of my friends! More

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They were easy going, no pressure to buy anything. They worked with me on my financial situation to get me the monthly payment I wanted. They brought in a vehicle I was interested in from one of their othe worked with me on my financial situation to get me the monthly payment I wanted. They brought in a vehicle I was interested in from one of their other locations without hesitation. They let us test drive as many vehicles as we wanted. They not only took my trade in but they gave me more then the listed blue book to help me out. These are great people and I would highly recommend Eastern to anyone looking for a previously owned vehicle. More

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Big THANKS to Lamont Lewis in sales and Michael Middledorf in finance for helping us take home a beautiful used VW Jetta completely hassle free. I highly recommend Easterns Automotive and ask for L Middledorf in finance for helping us take home a beautiful used VW Jetta completely hassle free. I highly recommend Easterns Automotive and ask for LAMONT LEWIS! More

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I delt with Lamont Lewis and Mike Middledorf they were both amazing and extremely helpful. They are truly amazing at what they do and I will shop with them again. both amazing and extremely helpful. They are truly amazing at what they do and I will shop with them again. More

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The whole experience at Easterns Automotive Group was fantastic. Lamont Lewis was very professional. I would highly recommend this dealership and Lamont. Sterling from Pa. fantastic. Lamont Lewis was very professional. I would highly recommend this dealership and Lamont. Sterling from Pa. More

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These guys really helped me out untill closing time really appreciate their help I’m able to get a car they were super helpful and patient awesome place!!!! A+++ really appreciate their help I’m able to get a car they were super helpful and patient awesome place!!!! A+++ More

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Quick and kind First time buyer! Best experience ever! Lamont and mike were great help, listened and worked with me. Will recommend this eastern motor! Great space First time buyer! Best experience ever! Lamont and mike were great help, listened and worked with me. Will recommend this eastern motor! Great space! Very clean! More

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My car was totaled and I needed a car fast! I was particular and the staff did everything thing they could to accommodate me and found me the perfect vehicle for me!!! particular and the staff did everything thing they could to accommodate me and found me the perfect vehicle for me!!! More

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Great Experience!! My sales person Lamont Lewis was the best and very knowledgeable. He made the the whole experience very smooth. I will definitely recommend him to anyone looking to purchase a vehicle. best and very knowledgeable. He made the the whole experience very smooth. I will definitely recommend him to anyone looking to purchase a vehicle. More

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