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Kyle Urban
48 Reviews
Dealership Experience
3 yrs, 8 mos
48 Reviews
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48 Reviews of Kyle Urban
August 09, 2026
I was overcharged for replacing the oil cooler lines. I know what it takes to do this job and expected to pay half of what I was charged. The person I talked to about the price of the job included 11.5 h I know what it takes to do this job and expected to pay half of what I was charged. The person I talked to about the price of the job included 11.5 hours in labor. I don't think I could have possibly taken that long and I'm not a trained mechanic. They didn't fix the A/C and charged $300.00 to charge the coolant lines with dyed coolant. The problem with the A/C was intermittent there were no apparent leaks and no change in the problem with the A/C. I asked to have the tires rotated and it wasn't done. More
by jayhj51
August 06, 2026
Always excellent service every time I go and get service on any of my vehicles. People are always top notch in knowing the customer service. on any of my vehicles. People are always top notch in knowing the customer service. More
by kroutbrad
Other Employees Tagged: Frank Feree, Karen Haase, Chris McCall, Allison Catt, Nolan Woodall, Shane Combs, KT Tesmer, Luke Terrell, Sandra Bryndal
August 04, 2026
He was so patient and professional. Great person to talk to. He deserves a raise. Great person to talk to. He deserves a raise. More
by Dwayne Smith
Other Employees Tagged: Frank Feree, Chance Webb, Luke Terrell, Sandra Bryndal
July 27, 2026
Service department was great! ! They made the process easy and have great customer service. They communicated with me very well and went over everything I had done. ! They made the process easy and have great customer service. They communicated with me very well and went over everything I had done. More
by Donniebob33
Other Employees Tagged: Sandra Bryndal
July 20, 2026
bought 8 cars there and the service dept is one of the big reasons great service big reasons great service More
by rwc2441
Other Employees Tagged: Allison Catt
July 13, 2026
Went in for an oil change and tire rotation and was greeted bye Kyle. He is Always so polite and professional. Always have a great experience and the service department is top notch. greeted bye Kyle. He is Always so polite and professional. Always have a great experience and the service department is top notch. More
by Cldevaney
June 30, 2026
I encountered an unusual problem with the display on my Bolt. The Champion staff quickly diagnosed it and resolved the problem. I had experienced a similar problem on a different vehicle brand and I had to Bolt. The Champion staff quickly diagnosed it and resolved the problem. I had experienced a similar problem on a different vehicle brand and I had to take the car back to the dealership 3 times to get it fixed right. The Champion team are well trained and experienced. More
by Hal
Other Employees Tagged: KT Tesmer
May 23, 2026
On time and quality work. Mike B. explained the problem and what needed to be done to fix it and saw other issues before they were gonna become problems down the road. Mike is Mike B. explained the problem and what needed to be done to fix it and saw other issues before they were gonna become problems down the road. Mike is a great mechanic and customer service was outstanding. Highly recommend. More
by craven.lynn
Other Employees Tagged: Mike Brouillete
May 16, 2026
Service was provided in a timely manner and the technician was both well trained and knowledgeable. He went the extra mile as he spent time with me explaining the different settings and making sure technician was both well trained and knowledgeable. He went the extra mile as he spent time with me explaining the different settings and making sure I understood how the system worked. More
by cbdenton7
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