Kyle Stanley | Page 7

We are from Michigan and found this vehicle on the Toyota.com website. I knew I wanted a Toyota Sienna to replace my Camry. Dakota Weekly was our Product Knowledge Specialist. He was very professional Toyota.com website. I knew I wanted a Toyota Sienna to replace my Camry. Dakota Weekly was our Product Knowledge Specialist. He was very professional and courteous. When I first contacted the dealership about the vehicle Dakota said it was being purchased and was not available. I requested that he please contact me if the deal fell thru. One week later I received a call that it was now available. I was so impressed he remembered and actually contacted me. We did everything via phone, email, or text. It should be noted the Toyota Sienna is very hard to find and I had contacted many dealerships looking for one. Dakota was the only person that called me back. I had been looking for several weeks. We did the financing thru our local credit union. There were no issues between the credit union and the dealership. They worked well together to get all the necessary forms completed. The dealership was efficient and responded quickly. Kyle Stanley the finance manager at the dealership handled the paperwork for the payment portion and he did a great job explaining and walking us thru all the paperwork that needed to be signed. When we arrived to pick up the vehicle all went smoothly. Dakota showed us how use all the features in the vehicle. When there were questions he did not know the answer to, he found them. He was very helpful thru the entire process of purchasing and picking up the vehicle, especially since we were so far way, He was very detail oriented pointing out features were were not aware of, such as free oil changes for the 2 years I was as little nervous about purchasing the vehicle out of state, and also sight unseen. The vehicle was clean and shiny and everything went very well! When we are in the market for another vehicle we will definitely contact Dakota again. Thank you for a good experience! More

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Great to work with, didn't try to force anything extra. Was honest with the sale. Was honest with the sale. More

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Rob Love was great to work with. Very knowledgeable and professional. Would definitely use him again. Very knowledgeable and professional. Would definitely use him again. More

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Picked up my car today! !! Eric was great!! Took the time to show my all the fancy features! Everyone says I will love my Subaru!! !! Eric was great!! Took the time to show my all the fancy features! Everyone says I will love my Subaru!! More

by VICKHARTS1 Verified Customer Verified Customer

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Great Lakes has always provided us with great service, whether it was buying or repairing a vehicle. We can't recommend them enough. whether it was buying or repairing a vehicle. We can't recommend them enough. More

by DUSTY.DONLEY Verified Customer Verified Customer

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As always, the Great Lakes team delivered the best possible buying experience! I believe this is the eighth Subaru I have bought from these guys. possible buying experience! I believe this is the eighth Subaru I have bought from these guys. More

by DENNISJGALLO Verified Customer Verified Customer

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Very professional and knowledgeable. Highly recommend. The place is very clean and well kept. Will be back Highly recommend. The place is very clean and well kept. Will be back More

by LHKRITZELL Verified Customer Verified Customer

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After not having a car payment for 7 years I needed or wanted a newer car. Drew helped make it easier with his friendly personality and knowledge about the car I was interested in. Thanks Drew. ( I cannot wanted a newer car. Drew helped make it easier with his friendly personality and knowledge about the car I was interested in. Thanks Drew. ( I cannot remember the guy name in loan area I think it was Kyle) More

by KATHYLYODER Verified Customer Verified Customer

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Very pleasant buying experience. Friendly people, no pressure. Everyone we met was professional and courteous. Friendly people, no pressure. Everyone we met was professional and courteous. More

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Friendly staff. ..GREAT salesperson Rob L. He's an asset to your business! Would recommend Rob L. and your dealership to anyone! Went out of their way to help us g ..GREAT salesperson Rob L. He's an asset to your business! Would recommend Rob L. and your dealership to anyone! Went out of their way to help us get our beautiful Camry and to fix the roof right away! Thank you!! More

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