Kyle Lampp | Page 40

stayed informed I have been going to Brandon Honda for 16 years. We have bought 4 cars and have for the most part, had excellent experiences with buying and with ser I have been going to Brandon Honda for 16 years. We have bought 4 cars and have for the most part, had excellent experiences with buying and with servicing. This week my service advisor was Kyle Lampp. I was well over-due for my 100,000 maintenance and on a tight budget. He worked with me to get only the necessities done and recommended what needed to be done as soon as possible when the budget allows. He kept me informed throughout the day either by text or a phone call. When I went to pick up my vehicle, he was very quick in reviewing, getting my cashed out and to my vehicle. I appreciated him going the extra mile throughout this visit. More

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Service First service appointment for my 2019 HR-V went really great. Had an oil change and a tire rotation done on the car. Thank you Kyle! First service appointment for my 2019 HR-V went really great. Had an oil change and a tire rotation done on the car. Thank you Kyle! More

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My experience was very good I gave a 5 star because my experience there was friendly and my service was fast i was out of there in no time my wait was about 20 minutes I gave a 5 star because my experience there was friendly and my service was fast i was out of there in no time my wait was about 20 minutes More

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Excellent Service! Kyle was a great service advisor! He ensured my oil change and tire rotation would be done within an hour and he kept his promise! I recommend seeing Kyle was a great service advisor! He ensured my oil change and tire rotation would be done within an hour and he kept his promise! I recommend seeing Kyle when your car needs service at Brandon Honda! More

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First time service This was the first time using Brandon Honda for service on our 2105 Honda Odyssey. We relocated from Glen Allen, Virginia at the end of October 2018 This was the first time using Brandon Honda for service on our 2105 Honda Odyssey. We relocated from Glen Allen, Virginia at the end of October 2018. The Honda dealer that we purchased, working thru Costco, needs some help in dealing with people. I have only used that dealership once for service and never returned. Your dealership was just the opposite, starting with your original greater and continueing with the full process. The service that was afforded to us by Kyle Lampp, was not only very professional but courteus in every manner extended to myself and my wife. I intend to continue using Brandon Honda for my service needs in the future and would highly recommend them to any of my friends. More

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First Class Salesmanship The salesman that I dealt with at your dealership with Chris Irvin. If all of your salesman were as professional and helpful as Chris was you would n The salesman that I dealt with at your dealership with Chris Irvin. If all of your salesman were as professional and helpful as Chris was you would not have any problems. When you show up At the dealership you feel like a caged animal because all of your salesman are standing there looking like we’re getting ready to pounce on you. I like the fact that Chris was not trying to push himself on me. After I asked all the sales people to leave me alone, I walked up to Cris who I did not know before hand and asked him if he could give me some assistance. He went out of his way to explain everything to me, was not pushy in anyway and gave my wife and I all the time we needed to make an informed decision. The main reason that I bought again from your dealership was because of the way I was treated so professionally by Chris. He is a very big asset to your company and I would not think twice about hiring him to work for me. When it came time for my delivery, Chris was not available and he had Hector take care of any questions that I had, and Hector did a great job of helping me with the delivery. More

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Good service attention to detail. They wanted to make sure I was happy with the service before I left. I had the chance to speak to someone from sales about a new car as well. They wanted to make sure I was happy with the service before I left. I had the chance to speak to someone from sales about a new car as well. More

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Quick to action Kyle, the service associate, took care of all my concerns in a timely manner. Jonathan in finance, was also very helpful by finding and printing the s Kyle, the service associate, took care of all my concerns in a timely manner. Jonathan in finance, was also very helpful by finding and printing the service contract that I had purchased. More

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Happy with my Experience/ Would Recommend I went in for an oil change, and to get a recall fixed on my Honda. Everything was taken care of in a very timely manner, and they also ran my Honda t I went in for an oil change, and to get a recall fixed on my Honda. Everything was taken care of in a very timely manner, and they also ran my Honda through the car wash too. Kyle Lampp was my service rep, and he stayed a bit later to personally go over my multi point inspection with me. We chatted for a bit after going over the inspection, and while waiting for the car to go through the wash. Kyle was a class act from start to finish. More

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Service Kyle was very helpful getting my car in and out of service quickly. They even washed my car while I waited. Thank you very much. Kyle was very helpful getting my car in and out of service quickly. They even washed my car while I waited. Thank you very much. More

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