Kristina Parsons
Kristina Parsons at Volvo Cars Oklahoma City

Kristina Parsons | Page 7

Service Advisor

Volvo Cars Oklahoma City

14220 Broadway Ext.
Edmond, OK 73013

Contact Me
5.0
71 Reviews

Dealership Experience

9 yrs

Languages Spoken

English English

5.0

71 Reviews

Write a Review

71 Reviews of Kristina Parsons

March 21, 2018

Dealership Rating
Employee Rating

Kristina saved the day I came in with a disaster of a flat tire. Kristina was obviously extremely busy, but she dropped everything for me and saved the day. I have to give More

by gmctruckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

Volvo Cars Oklahoma City responded

A flat tire is never fun! We are so glad Kristina was able to help get you up and running again. Please be sure to let us know how we can help in the future, and thanks so much for your kind words.

March 02, 2018

Dealership Rating
Employee Rating

First time Volvo owner The service we experienced with our 2007 Volvo was head and shoulders above any other experience with ford and Chevy. From the initial phone call to s More

by Bass2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2018

Volvo Cars Oklahoma City responded

We are so glad that Kristina and our team were able to help you! Please let us know if there is anything else we can do.

February 13, 2018

Dealership Rating
Employee Rating

Total Frustration Had my Volvo in three times to get rattle fixed. No success and ended being so frustrated that I sold the car and bought a new one of another make! More

by Ex Volvo Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 15, 2018

Volvo Cars Oklahoma City responded

We are sorry to hear that you left the brand and would have loved the opportunity to have sat down and talked with you. As this response was left anonymously it is hard for us to respond to this particular situation. It is not typical of our technicians to miss two to three times at an attempt to resolve an issue. Most often we get it correct on the first attempt. If you care to discuss this further please don’t hesitate to reach out to our Service Director, Scott Dounn, directly at 405-488-6265..

February 03, 2018

Dealership Rating
Employee Rating

Kristina is a SUPERSTAR Volvo OKC does a great job! But the biggest asset they have is Kristina. She is such a great face to the shop and makes you feel like you're the most More

by Sony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aslan Maleki

Mar 27, 2018

Volvo Cars Oklahoma City responded

Thank you so much for those kind words. We will pass your compliments on to Kristina! Please let us know if there is anything else we can do to help!

January 20, 2018

Dealership Rating
Employee Rating

Volvo has emerged into 20th Century Kristina very relatable.Easy to communicate my concerns. I bought my Mercedes from Sonya because she answered my questions. I bought my Volvo from a s More

by Brumley123
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike good also but Kristina follows up

Jan 22, 2018

Volvo Cars Oklahoma City responded

We are glad that Kristina has been able to help with your Volvo service needs! Please let us know if there is anything else we can do to help with your Volvo!

January 15, 2018

Dealership Rating
Employee Rating

Awesome dealership! Kristina goes above and beyond to satisfy all needs as far as repairs/appts and Aslan has SOOOOO much knowledge of the vehicles he sells! And, he off More

by HappyVolvoowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aslan Maleki, Aslan Maleki

Jan 15, 2018

Volvo Cars Oklahoma City responded

We are so glad that Kristina and Aslan have been able to help you! Don't hesitate to reach out if there is anything else we can do!

December 31, 2017

Dealership Rating
Employee Rating

Amazing! My wife and I visited this dealership to service our Volvo. Kristina Parsons gave us the best experience we’ve ever had. She made us feel very welc More

by jsanders22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2018

Volvo Cars Oklahoma City responded

Thank you so much for the kind words! We are glad our team has been able to help you and your wife. Please let us know if there is anything else we can help with!

December 30, 2017

Dealership Rating
Employee Rating

Appreciate you all. We have bought two Volvos new from tis dealership, an S60 and an XC70. The purchases were the best experience we have had buying a new car. Since we h More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2018

Volvo Cars Oklahoma City responded

John, thank you so much for the kind words, we will pass them along to the team!Please let us know if there is anything else we can help you with!

October 31, 2017

Dealership Rating
Employee Rating

Amazingly Excellent Service While traveling through Oklahoma in my brand new XC90, I stopped due to a service light. These folks blew me away! The sales team showed me how to be More

by Kona.Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cliff Troutman , Tommy Cote, Aslan Maleki

Oct 31, 2017

Volvo Cars Oklahoma City responded

Dave, we are so glad that our team was able to get your Volvo taken care of quickly during your travels! We understand how stressful that is, needing service during a road trip. Please let us know if there is anything else we can do to help!

October 03, 2017

Dealership Rating
Employee Rating

Very informative and helpful. Kristina as very friendly and helpful with the details of my service. She told me what was done and what was suggested for my vehicle and what the cos More

by Grimmo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2017

Volvo Cars Oklahoma City responded

We are so glad that Kristina was able to help! Please let her or any one on our team know if there is anything else we can help with!

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