Kim Tran | Page 2

eCarOne responded

Thank you for your continued loyalty and congratulations on your BMW! We truly appreciate you choosing eCarOne again for your second purchase. Kim, Ahmad, and Elias will be glad to hear they made your experience smooth and seamless from start to finish. Enjoy your BMW and welcome back to the eCarOne family, Top Rated Used Luxury Car Dealer DFW!

eCarOne responded

Thank you for the great review, Rose! We appreciate you recognizing CFO and the effort he put in to get everything done at lightning speed while working around your hectic schedule. Delivering a professional and efficient experience is exactly what we strive for at eCarOne, your Top Rated Used Luxury Car Dealer DFW. We are glad to hear you are enjoying the vehicle as well. Thank you again for your trust and welcome to the eCarOne family!

eCarOne responded

Thank you for the great review, Stuart! We are glad to hear your Lucid purchase was an easy and smooth experience. Kim does a great job listening to our clients, understanding their requirements, and making sure expectations are met every step of the way. At eCarOne, your Top Rated Used Luxury Car Dealer DFW, we pride ourselves on delivering a professional, transparent buying experience tailored to each client. Enjoy your Lucid and welcome to the eCarOne family!

eCarOne responded

Thank you for the incredible 5 star review and for trusting eCarOne for the fifth time. Congratulations to your son on his 2022 Rivian. We are honored to have earned your continued business and loyalty. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, delivering a consistently smooth and enjoyable experience every time is exactly what we strive for. Kim and Ash truly care about taking care of our clients and making the process transparent and stress free. We are thrilled to hear your Rivian purchase was another pleasant experience. Thank you again for your recommendation and for being such a valued part of the eCarOne family. We look forward to serving you for many more vehicles to come.

eCarOne responded

Brandi, thank you for the 5 star review and for choosing the Top Rated Used Luxury Car Dealer in DFW for your BMW X7 purchase. We love hearing that this was the easiest car buying experience you’ve had, especially completing most of it online and via text before arriving in Plano. That seamless, no haggle process is exactly what we strive to deliver. Kim will be thrilled to hear your feedback. Having everything prepared and respecting your time is what our team is all about. Congratulations on your BMW X7 and welcome to the eCarOne family. We truly appreciate your trust in us.

eCarOne responded

Sandeep, thank you for the fantastic 5 star review and for choosing eCarOne for your Mercedes purchase. We are thrilled to hear you enjoyed working with Kim and that she provided an exceptional experience. She truly takes pride in helping clients find the right luxury vehicle while making the process smooth and transparent. We appreciate your kind words about our inventory and team. Congratulations on your Mercedes and welcome to the eCarOne family. Please let us know if we can assist you with anything in the future.

eCarOne responded

Thank you for taking the time to share your experience, Jimmy. We truly appreciate the 4 star review and your kind words about Ken, Ash, and Kim. It is great to hear that Ken was professional, resourceful, and went the extra mile by making sure your questions were answered and even mailing back items from your trade in. Teamwork is a big part of what we do here, so we are glad Ash and Kim were able to step in and help, especially with Tesla technology, even while assisting other guests. Your recommendation means a lot to us, and we appreciate you choosing eCarOne for your luxury vehicle purchase. If there is anything we can do to earn that fifth star on your next visit, we would love the opportunity. Thank you again for being part of the eCarOne family.

eCarOne responded

Thank you for the 5 star review and for choosing eCarOne for your Mercedes purchase. We are glad to hear Kim delivered a no hassle and easy buying experience from start to finish. She truly does a great job taking care of our customers. Congratulations on your Mercedes, welcome to the eCarOne family, and thank you for the recommendation. We look forward to assisting you again in the future.

eCarOne responded

Thank you for the 5 star review and for choosing eCarOne for your BMW i4 purchase. We are glad to hear your first visit was a great experience and that Kim Tran made the buying process simple and enjoyable. We truly appreciate the recommendation and your trust in our team. Welcome to the eCarOne family and we look forward to assisting you again in the future.

eCarOne responded

Thank you for the 5 star review, Brian. We truly appreciate you choosing eCarOne for your Polestar purchase and taking the time to share such detailed feedback. We are glad to hear the trade in and purchase process was streamlined and efficient, especially compared to other recent dealership experiences. It is great to know Kim Tran stayed engaged from day one, had everything prepared ahead of time, and provided helpful guidance throughout the process. Making the experience easy, transparent, and respectful of your time is always our goal. Thank you again for the recommendation and kind words. Welcome to the eCarOne family and we look forward to assisting you again in the future.