Kim Rasch | Page 14

Greedy I gave this dealership two chances to earn my business. Both times they were too greedy and unwilling to negotiate. I understand needing to make a fe I gave this dealership two chances to earn my business. Both times they were too greedy and unwilling to negotiate. I understand needing to make a few bucks to stay operational, but when another dealership is willing to drop the price some, then it just shows their greed. I guarantee the response to this is going to be defending making a profit and blah blah blah. More

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Buying a truck Wanted to update my truck, so went local. Staff was very helpful in finding A truck that met my needs. There was a few things and use Ativan, it was Wanted to update my truck, so went local. Staff was very helpful in finding A truck that met my needs. There was a few things and use Ativan, it was no problem getting them headed out. And no pressure in dealing with the sales people very helpful and courteous. More

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Rubicon Great dealership, great people and the product is top notch. Fast Friendly and a very clean dealership inside and out. I would definitely recommend Great dealership, great people and the product is top notch. Fast Friendly and a very clean dealership inside and out. I would definitely recommend this group to anyone for a vehicle purchase. More

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A Pleasurable Experience I found the entire staff to be knowledgeable, friendly, and helpful. Information was given, and questions were answered. Thoroughly pleasant experien I found the entire staff to be knowledgeable, friendly, and helpful. Information was given, and questions were answered. Thoroughly pleasant experience, and would recommend this dealership to family and friends. More

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They found me the exact van in the COLOR I wanted. I was in search of a Dodge Grand Caravan SXT. I only wanted it in the Octane Red. Deur-Speet had one on the lot, but it was traded to another dealer I was in search of a Dodge Grand Caravan SXT. I only wanted it in the Octane Red. Deur-Speet had one on the lot, but it was traded to another dealership before I was able to purchase it. Kim search and found me one with all the extras we wanted! We only had one issue and that is the van came from Chicago, IL and the front of the van was drilled for a front license plate (something Michigan does not require). But we are able to get license plate hole plugs and thanks to Kim we will be able to have them in the exact same color as the van. It was quite a disappointment at first, but I am sure it will look great once the plugs are added. Kim also took the time to show us many of the features in our new van as well as set up our phone so we can make and take calls hands free. Very pleased at this point! More

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A happy truck buying experience. I recommend this dealership to anyone looking to buy a new or used vehicle. No high pressure sales tactics, just very polite and friendly people willi I recommend this dealership to anyone looking to buy a new or used vehicle. No high pressure sales tactics, just very polite and friendly people willing to answer questions. Great customer service, too, with explanations on all the tech in the drivers cabin. More

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Great people =great dealership The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only d The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only dealership I’ll go to from now on. More

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Easy,fast, very hospitable and friendly. High quality here, care about their customers, back what they sell, treat you like a friend, give out valuable tips and suggestions, great prices and High quality here, care about their customers, back what they sell, treat you like a friend, give out valuable tips and suggestions, great prices and service. More

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Nice Purchase Nice used van. One owner vehicle is the way to go.. They kept track of all service work which is a nice luxury to view when buying used. Nice used van. One owner vehicle is the way to go.. They kept track of all service work which is a nice luxury to view when buying used. More

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WONDERFUL! All of the employees that we have encountered here have been professional, courteous, and knowledgeable. From the sales to the service, all helpful! O All of the employees that we have encountered here have been professional, courteous, and knowledgeable. From the sales to the service, all helpful! Our family has done business with them for years and will continue to do so! It's worth the drive from Grand Rapids! More

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