Kim Phillips

It’s always a pleasure doing business with Honda World of Conway. We love our CRV Conway. We love our CRV More

by cjboulware Verified Customer Verified Customer

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Another example of outstanding customer service yesterday courtesy of the fine members of the Honda World Service Department. I have to give a shout out to Robert Skinner, my service advisor. He was very pro courtesy of the fine members of the Honda World Service Department. I have to give a shout out to Robert Skinner, my service advisor. He was very professional, very patience with my questions, and very knowledgeable in explaining the detailed inspection performed on my vehicle. Robert is the perfect example of what happens when a business or company takes the time to assemble an award winning team. I hope the management team rewards Robert with a free lunch and parking space for a month acknowledging the outstanding customer service Robert provided yesterday. His efforts do not go unnoticed !!! I have been a satisfied customer of Honda World for approximately 40 years. I wish everybody who works at Honda World nothing but continued success !!! More

by ksknoch Verified Customer Verified Customer

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Kim was able to help get my starter fixed after being in multiple times for my car not starting. I had videos etc but it wouldn’t duplicate at the store. Then finally it did! multiple times for my car not starting. I had videos etc but it wouldn’t duplicate at the store. Then finally it did! More

by ACARROLL0729 Verified Customer Verified Customer

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Kim does an amazing job with customer care Everything was perfect as usual. Well done. was perfect as usual. Well done. More

by TCULVER44 Verified Customer Verified Customer

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The service was completed in a timely manner. Employees were cordial and helpful. Thank you. Employees were cordial and helpful. Thank you. More

by david.russell0412 Verified Customer Verified Customer

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Kimberly was polite, professional, helpful, and got us taken care of very promptly. I would definitely use this dealership's service department again based on my interaction with her. taken care of very promptly. I would definitely use this dealership's service department again based on my interaction with her. More

by HONDAlover2026 Verified Customer Verified Customer

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Always easy to get an appointment. Everyone is accommodating. Process is explained in detail. Appreciate everyone. Everyone is accommodating. Process is explained in detail. Appreciate everyone. More

by wiiwoody2 Verified Customer Verified Customer

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I was able to get an appointment with this dealership quickly. Calvin was amazing! He got the parts ordered as soon as possible. He provided great customer service, answered all of my many questions, an quickly. Calvin was amazing! He got the parts ordered as soon as possible. He provided great customer service, answered all of my many questions, and kept me updated on the status of my repairs. Two parts had to be ordered before the repairs and he kept me updated on the status of delivery. It is nice to know that there are still people out there that know how to treat customers and make them feel comfortable! More

by JUANITADARKIS1968 Verified Customer Verified Customer

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Each service representative is kind, knowledgeable, and trustworthy. I feel confident that I’m in good hands when I take my vehicle here. trustworthy. I feel confident that I’m in good hands when I take my vehicle here. More

by KKEELEY Verified Customer Verified Customer

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Kim Phillips made up for a prior bad experience with this Service Center. She restored my faith in the company. Service Center. She restored my faith in the company. More

by DB Verified Customer Verified Customer

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