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Kiara Ruiz
Kiara Ruiz at Germain Honda of Surprise

Kiara Ruiz | Page 3

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
60 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

60 Reviews

Write a Review

60 Reviews of Kiara Ruiz

December 08, 2025

Dealership Rating
Employee Rating

Very pleased with the staff at Germain Honda. They were helpful and wanting to come up with ways to make the deal. More

by elongfellow
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Marc Dettenrieder , Branden Cole

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Dec 08, 2025

Germain Honda of Surprise responded

We are grateful for your rating. We believe in transparency, and we work hard on making sure we provide an extraordinary experience, so we are happy you had such a positive experience. Thank you, Best Regards, Sassha Motz General Manager

December 06, 2025

Dealership Rating
Employee Rating

Had a great experience buying my new 2025 Honda Pilot. They offered me a great deal and was very happy and satisfied with their customer service and my overall experience. All staff members and the manage More

by sanjayjawa01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Ford

Print
Dec 08, 2025

Germain Honda of Surprise responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Surprise and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Sassha Motz General Manager

December 01, 2025

Dealership Rating
Employee Rating

Service was fine. Kiara, the salesperson did a great job. I talked to assist manager about three errors in the car cost that I caught. I thought those were rather slo More

by jandjhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Dec 02, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your feedback. We’re pleased to know that your service experience was positive and that Kiara took great care of you. However, we sincerely apologize for the errors you discovered in the vehicle pricing. That is not the level of accuracy or attention to detail we strive for, and we understand how frustrating that can be. We appreciate you bringing this to our attention and speaking with our assistant manager so we can address the issue and ensure greater care moving forward. Thank you again for the opportunity to make this right, and please don’t hesitate to reach out if there is anything more we can assist with. Best Regards, Sassha Motz General Manager

November 30, 2025

Dealership Rating
Employee Rating

The buying experience from start to finish was very honest and accommodating definitely happy with the experience and would recommend to others. More

by ntsianos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell

Print
Dec 02, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this kind review. We focus on delivering 5-star service at every touchpoint. Best Regards, Sassha Motz General Manager

November 18, 2025

Dealership Rating
Employee Rating

The experience was easy and everyone was very helpful. Thank you so much. That's why we came back More

by famcortez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Evan Winje , Branden Cole

Print
Nov 19, 2025

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 06, 2025

Dealership Rating
Employee Rating

Very Nice experience. Not pushy but open to negotiate. Kiara Ruiz is the best. I More

by Mctejada2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Branden Cole

Print
Nov 07, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

September 30, 2025

Dealership Rating
Employee Rating

It was easy, no back and forth. Out in under 3 hours. Best experience ever. More

by lujay86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Print
Sep 30, 2025

Germain Honda of Surprise responded

Thank you for your 5-star review. I'm glad our team took such great care of you. Thank you for choosing Germain. We appreciate your business. Best Regards, Sassha Motz General Manager

September 20, 2025

Dealership Rating
Employee Rating

Super friendly people who will take care of you to the best of their abilities. More

by urdois02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Ivan Rascon , George Bell, Montana Boone

Print
Sep 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager

September 05, 2025

Dealership Rating
Employee Rating

The first thing I noticed was the fact the first one was the first one that came out and the second was the first picture More

by bsmith7926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Print
Sep 08, 2025

Germain Honda of Surprise responded

Thankyou for your business and feedback. Best Regards, Sassha Motz General Manager

August 29, 2025

Dealership Rating
Employee Rating

My car was total and had to find a new car. Thank you for helping me out. More

by solomonfuyu1995
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Print
Aug 29, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your recent automotive needs. We wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

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