Khang Nguyen
Khang Nguyen at Goodson Acura of Dallas

Khang Nguyen | Page 24

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
244 Reviews

Languages Spoken

Vietnamese Vietnamese

4.9

244 Reviews

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244 Reviews of Khang Nguyen

February 22, 2017

Dealership Rating
Employee Rating

Great Goodson did a great job and they made it easy for me to get my vehicle serviced. They promised it would be around an hour for an oil change and tire More

by Emb0091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2017

Goodson Acura of Dallas responded

Thank you for servicing with us! We're pleased it was easy and look forward to serving you again on the next trip. Thanks again!

February 21, 2017

Dealership Rating
Employee Rating

Awesome Service Khang and the rest of the service team are always great and provide the best customer service anywhere. I've been to other Acura dealerships outside o More

by THE RL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson, Porters are always very friendly as well. (Marcos)

Feb 21, 2017

Goodson Acura of Dallas responded

Thank you for 14 years of business and thank you again for taking the time to stop by and share your note. We appreciate your business and look forward to another 14 years! Thanks again and we'll see you next time.

February 06, 2017

Dealership Rating
Employee Rating

Excellent Service Department My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service a More

by matt h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2017

Goodson Acura of Dallas responded

Matt, thanks for stopping by to share some details of your recent service with Khang! Thanks for the kind mention and stop back to see us again soon. Thanks again!

January 25, 2017

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Servicing and Body work Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a More

by KenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2017

Goodson Acura of Dallas responded

Thank you for servicing with us. We're pleased to hear you're enjoying your MDX after letting go of your Lexus. Let us know when we can provide assistance next. Thanks again!

January 25, 2017

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Employee Rating

Great vehicle service My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy More

by Bijoy Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2017

Goodson Acura of Dallas responded

Thank you for servicing with us. We're sorry to hear the wifi was not working. We will look into that issue immediately. We appreciate the feedback and look forward to serving you again next time!

January 13, 2017

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Employee Rating

Tire replacement Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my c More

by MyraR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Blake, Richard Furcht, Erica Lamkin

Jan 14, 2017

Goodson Acura of Dallas responded

We're so pleased the team was able to assist you and get you back on the road safely! Thank you again for the kind mentions and let us know when we can serve you again next!

January 06, 2017

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Employee Rating

Excellent service and customer care I have had nothing but wonderful service from Goodson Acura. Khang Nguyen and Robby Robertson have helped me numerous times, always with the best care More

by Roz1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

Jan 06, 2017

Goodson Acura of Dallas responded

Thanks for stopping by DealerRater to let us know about your experience with Khang and Robby. We sure appreciate the kind note and look forward to serving you next time. Have a lovely weekend.

January 03, 2017

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40k Service visit Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and More

by Lindseybella007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2017

Goodson Acura of Dallas responded

Lindsey, thanks for the kind note! We look forward to earning additional service business from you in the future. Let us know when it comes time. Have a lovely start to your 2017! Thanks again.

September 20, 2016

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Employee Rating

Satisfied Customer I'm very happy with Goodson Acura service. Khang Nguyen did a great job explaining things, and didn't try to sell me work the car didn't yet need. More

by HappyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Goodson Acura of Dallas responded

Thanks for the kind endorsement of Khang! We appreciate your business and look forward to the next opportunity to serve you. Let us know when we can assist. Thanks again!

June 22, 2016

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Employee Rating

Great service as always!! Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. More

by Oisejele Oboh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2016

Goodson Acura of Dallas responded

Oisejele, thank you so much for purchasing your second vehicle from us! It means the world to us to earn repeat business and we are so thankful to have you as part of the Goodson Acura family. Let us know how and when we can serve you again next! Thanks again and have a great week!

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