Kevins Mercedes | Page 26

I’ve seen the service department deteriorate over the the years since buying my Tucson in 2008. I have high hopes since Jeremy took over! So far so good! years since buying my Tucson in 2008. I have high hopes since Jeremy took over! So far so good! More

by KINCAIDCAROL49 Verified Customer Verified Customer

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Hyundai has been our repair center since 2015. We take our vehicles there several times a year so you can imagine we see them a lot! They are always helpful and accommodating! We take our vehicles there several times a year so you can imagine we see them a lot! They are always helpful and accommodating! More

by anchortown68 Verified Customer Verified Customer

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The service is always very good. They get you in and out pretty quickly. They do good work They get you in and out pretty quickly. They do good work More

by BAILEYKYLE1977 Verified Customer Verified Customer

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I have always had positive experiences with Hyundai when I get my car serviced. My recent purchase of the Elantra Hybrid went well. The salesman Nathan made the process easy. He was very knowledgeable and a I get my car serviced. My recent purchase of the Elantra Hybrid went well. The salesman Nathan made the process easy. He was very knowledgeable and addressed all my concerns and questions. Hyundai is a great dealership with great people! More

by AK7BS Verified Customer Verified Customer

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I drive by other lithia dealerships just bring my vehicle to this service department because they do a great job. They are professional, personal, friendly, and competent. I don’t own a Hyundai but I will br to this service department because they do a great job. They are professional, personal, friendly, and competent. I don’t own a Hyundai but I will bring my f-150 to get it served here More

by James Verified Customer Verified Customer

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It is sometimes really hard to get to talk to someone in your vehicle repair section. I have been just driving over to make appt. The last time I decide to try calling and I did get someone on the phone. your vehicle repair section. I have been just driving over to make appt. The last time I decide to try calling and I did get someone on the phone. I was having an oil change and tires rotated, I have lifetime oil change and I purchase my tires from you so the rotating is free. The young man told me not that he knew of a quoted a price to have them rotated. When I showed up it was in fact free. A cheat sheet or training for the person helping the scheduling/repair might be beneficial to everyone. Miss the older gentlemen with beard that had been with you awhile in the service department he had great customer service skills. More

by Snowbabydar Verified Customer Verified Customer

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Good customer service. Technician is well trained. Give me information that I need. Excellent service. Technician is well trained. Give me information that I need. Excellent service. More

by Lanze Verified Customer Verified Customer

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I was in for a scheduled appointment for an oil change and tire change. As I checked in the man at the service counter said it would take 1 hour 15 minutes. 3 employees were standing there joking with on and tire change. As I checked in the man at the service counter said it would take 1 hour 15 minutes. 3 employees were standing there joking with one another and I had to wait until they finished their joking before they acknowledged me. Would I like to wait or leave the vehicle? I told him I would wait. 1 1/2 hours later I asked the woman at the counter how things were going. She walked back to the garage and then reported it would be 30 more minutes. 3 hours after I had checked in a man came to me in the waiting area and apologized for my long wait. I expressed my dissatisfaction and he compted the tire change. 15 minutes later he came back with my keys and I was on my way - 3 1/4 hours after I. arrived. This is not acceptable. Employees should have been upfront and accurate about my wait or said nothing at all. I have a lifetime oil change contract. Only because I have that will I return. More

by REZGOOD Verified Customer Verified Customer

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Friendly efficient check in and great follow up! App appointment works well. Great service. Thank you Hyundai! App appointment works well. Great service. Thank you Hyundai! More

by eichbaum65 Verified Customer Verified Customer

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Great and friendly Prompt on time fast and efficient clean Bobbie coffee was warm Bathroom is clean clean Bobbie coffee was warm Bathroom is clean More

by MSHULS55 Verified Customer Verified Customer

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