Kevin Sparger | Page 4

Car buying experience, and Customer Svc. Kevin, the Inernet Mgr, and John, the Finance mgr, both have taken the car buying experience, and customer service, to a whole new level. I have bough Kevin, the Inernet Mgr, and John, the Finance mgr, both have taken the car buying experience, and customer service, to a whole new level. I have bought several European cars from other dealerships in the past, and I have received pretty good customer service overall. From the minute that you step into the Hurst Mitsubishi Autoplex dealership, you can tell that they do things differently, they greet you with a friendly smile, and ask can they assist you. I never felt pressured or rushed to make a decision like others in the past. Kevin followed through with everythig that he said he would including the car payment that I could afford. John also was equally accommodating as Kevin, and also did everything that he said that he would, this was by far the best car buying experience ever, for me, great customer service,, respectful, and honest, good job guys! More

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Great experience After an extensive search for the perfect vehicle lasting for over a month, we finally found one that we absolutely love for a great deal!. The vehicl After an extensive search for the perfect vehicle lasting for over a month, we finally found one that we absolutely love for a great deal!. The vehicle and the price were exactly what we saw online. We had our own financing situated and were not pressured into being financed with their dealership. Overall it was a great buying experience, not to mention the Outlander we purchased is AMAZING!!! More

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Very helpful and Great Customer Service! I was looking for the right car for my family and I. I explained to Kevin that I was needing a reliable vehicle, and that I had my own financing. Kevi I was looking for the right car for my family and I. I explained to Kevin that I was needing a reliable vehicle, and that I had my own financing. Kevin did not turn me away or pressure me to use there financing like other dealers. The vehicle I saw online was the exact vehicle I saw and purchased. Kevin did not try to sell me another vehicle. I really like the fact that the dealership offer's a warranty. Kevin was very helpful with financing and he kept in contact with me. The vehicle I purchased so far so good I have had no complaints. More

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Above and Beyond Customer Service! Kevin was an amazing rep to deal with! He drove over an hour to bring me a car to test drive which then lead to my purchase, as well as worked with me Kevin was an amazing rep to deal with! He drove over an hour to bring me a car to test drive which then lead to my purchase, as well as worked with me through all the financing! Always incredibly friendly, patient, and prompt to respond to all questions/concerns that a new car buyer has making the process simple and stress-free! Best experience I could have hoped for! I highly recommend not only the dealership for great pricing but Kevin for a great sales experience! More

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Amazing customer service! Was in a hurry to purchase. New what we wanted and what he wanted our payments to be. WALA! Kevin worked his butt off. Best place ever. Was in a hurry to purchase. New what we wanted and what he wanted our payments to be. WALA! Kevin worked his butt off. Best place ever. More

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First Brand new car It's The Best Experience I have had with a Dealership, was not pressured at all to buy, and worked with me to fit my budget. It's The Best Experience I have had with a Dealership, was not pressured at all to buy, and worked with me to fit my budget. More

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Purchased 2014 Infrared Mitsubishi Mirage My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We were needing to know before we came in if we could even afford the payment before test driving and deciding on a specific model or color. I put my application in online and received a call from Kevin Sparger about 20 minutes later. We discussed what our needs were and what our budget would be, and I asked if he could give me an estimate on the monthly payments. Kevin was more than happy to accomodate me, he actually gave me estimatess on both a 2014 Lancer and a 2014 Mirage, per my request. He calle dme back and gave me the figures and we were very pleased with the outcome, so my wife and I told him we'd meet him Saturday morning at 9 when he got there to look at the cars and test drive them. When Kevin came in it was less than 5 minutes and we were on the road test driving. When we returned to the dealership, we told Kevin what we wanted as far as the payment, and if he could get it in under that line we'd buy the vehicle then and there. Not only did he get us in that range he suggested running my wofe's credit as well to see if we could get a lower interest rate. I had not thought of this before, but when he did that it knocked 3.5% off of the interest which allowed us to be able to get GAP insurance and still be under our required payment. Kevin was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR... Kevin had us out test driving paerwork done and driving off the lot (including the make ready time for the vehicle) by 11:15 that morning. A 2:15 car purchase wow, excellent service. John finished the paperwork with no haggling. Thank you to both Kevin and John More

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Bought new lime green Mitsubish Mirage 2014 This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for financing. There was little pressure or other B.S. I live out in the country (64 mile drive) and they were willing to work with me. They had the car ready to go just as they said they would - all I had to do was sign the paperwork in person. Very easy. Car was delivered exceptionally clean and complete. Thanks! More

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Buying experience Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. I would happily do business with Hurst Autoplex again. More

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Awesome! They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recom They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recommend to everyone! Thank you again! More

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