Kevin Snyder | Page 2

My First Service My first service was great! very quick and easy everyone was friendly and kept me updated on how long the took and exactly what they were doing My first service was great! very quick and easy everyone was friendly and kept me updated on how long the took and exactly what they were doing More

Report | Print

Pleasant experiences Always friendly service. Quality recommendations and service. No hassle appointments. Nice updates in the lounge area. Browse the new cars while you w Always friendly service. Quality recommendations and service. No hassle appointments. Nice updates in the lounge area. Browse the new cars while you wait. Knowledgeable, no pressure sales staff. More

Report | Print

Great service Excellent service! Great dealership! I recommend this dealership for great sales and service. The team is committed to taking care of their customers. Excellent service! Great dealership! I recommend this dealership for great sales and service. The team is committed to taking care of their customers. Great job! More

Report | Print

Great Service Not only was the service I requested but they found an additional item that was about to go bad and replaced it under warranty. Service adviser was ex Not only was the service I requested but they found an additional item that was about to go bad and replaced it under warranty. Service adviser was excellent. More

Report | Print

Service outstanding MDX broke down and had towed to Duval Acura. Talked to Kevin to explain problem (multiple messages about engine), he gave suggestions and said to ha MDX broke down and had towed to Duval Acura. Talked to Kevin to explain problem (multiple messages about engine), he gave suggestions and said to have it towed in. He was very helpful and accommodating. Software updated and was able to pick up next day. Excellent service. More

Report | Print

Oil change and replace brakes The service was great as usual explained what the cost were and they were accurate. Went over everything that was reformed provided a loaner while doi The service was great as usual explained what the cost were and they were accurate. Went over everything that was reformed provided a loaner while doing the work and called when everything was done More

Report | Print

Honest service I really appreciate Kevin's honesty on what services duval Acura would be able to preform on my 2012 C250 Mercedes- Benz, Thank you all. I really appreciate Kevin's honesty on what services duval Acura would be able to preform on my 2012 C250 Mercedes- Benz, Thank you all. More

Report | Print

Warning light Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate ap Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate appointment to resolve issue. As always, Duval personnel treated me very professionally and courteously. They were very interested in resolving my issue and were very willing to listen to my issue. As is always the case, Kevin in service department was extremely efficient, professional and very courteous. Kevin is never in a hurry but always listens and discusses my issue. Kevin always discusses my issue until he understands my issue thoroughly. I am owner of 2 Acura's and have never allowed anyone to provide service but Duval. Kevin is a big reason for this decision as I have confidence in his ability to understand my issues. More

Report | Print

Great as always Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfi Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfied. Great individual to work with. More

Report | Print

The Best! We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic! More

Report | Print