Drove an hour to see the vehicle I was looking at, test
drove sat and started talking about price they wouldn't budge so I left they called me back the next day letting me know they could get the price I w
drove sat and started talking about price they wouldn't budge so I left they called me back the next day letting me know they could get the price I wanted had to drive another hour to go back to do the paperwork all of this could have been done the 1st trip
More
by etjasinski
Verified Customer
Verified Customer
Mar 30, 2026 -
Conley Subaru responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Mar 30, 2026 -
etjasinski responded
Thank you but there's nothing to do now I bought the vehicle from you
Apr 02, 2026 -
Conley Subaru responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Very courteous , very attentive ,caring, good
communication skills, excelente service, very friendly people, very satisfied with every thing. Seller was awesome in every way, very respectful. Exc
communication skills, excelente service, very friendly people, very satisfied with every thing. Seller was awesome in every way, very respectful. Excellent experience.
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by ECM5557
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Redmond
, Megan service department 5 stars
Mar 17, 2026 -
Conley Subaru responded
What a pleasure to hear our courteous, attentive service and clear communication on your Subaru made such a positive impression. We’re delighted the seller treated you with respect and friendliness, creating an excellent experience. Thank you for sharing your feedback.
Conley let me know that I needed more done than just an
oil job. I would go to Conley for my next oil job.
oil job. I would go to Conley for my next oil job.
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by JOSHSTRAWN2
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Conley Subaru responded
Thank you for sharing your experience with your Subaru Ascent. We’re glad our team could identify the additional work needed and look forward to assisting you with your next oil service.
Said he was going to fix something on the vehicle and
never did ordered the wrong part and said that he couldn't order the right part
never did ordered the wrong part and said that he couldn't order the right part
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by darrellaultman
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Sanchez
Mar 13, 2026 -
Conley Subaru responded
Thank you for your review. We're sorry your visit didn't go as planned, Darrell, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Mar 13, 2026 -
Conley Subaru responded
Thank you for your review. We're sorry your visit didn't go as planned, Darrell, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great customer service, personable staff,
especially
Chris Moss, i.e., financial
We had choices and choose Conley!
Chris Moss, i.e., financial
We had choices and choose Conley!
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by tah1949
Verified Customer
Verified Customer
Mar 09, 2026 -
Conley Subaru responded
It’s wonderful to hear our finance team made your experience personable. Congratulations on your new Subaru Forester. We’re honored you selected us from among your options.
When I bought the vehicle, they were gonna replace an
item. They replaced the wrong item and they're not gonna do anything about the one that was supposed to be fixed.
item. They replaced the wrong item and they're not gonna do anything about the one that was supposed to be fixed.
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by darrellaultman
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Sanchez
Mar 10, 2026 -
Conley Subaru responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We are not sure how there was such a miscommunication, we walked out to the vehicle with you and replaced the exact part you asked us to replace. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.
Mar 12, 2026 -
Conley Subaru responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.
Kevin was really all that and a bag of chips 10/10 would
buy there again!
buy there again!
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by klssas311
Verified Customer
Verified Customer
Mar 04, 2026 -
Conley Subaru responded
Thank you for highlighting Kevin’s outstanding service and for choosing a used Honda Civic. We’re delighted you’d return for another purchase and we look forward to assisting you again.
I think this service department is amazing.
The sales department gets 5 stars too!!!!
Thank you Conley.
The sales department gets 5 stars too!!!!
Thank you Conley.
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by ALICE1255
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daliena Beahan, Tim
Mar 01, 2026 -
Conley Subaru responded
Thank you for recognizing both our service and sales departments. We’re pleased your Crosstrek maintenance went smoothly and look forward to helping you again.
Kevin was great.
He did not rush me and
helped me find the perfect car. I’m very happy!
He did not rush me and
helped me find the perfect car. I’m very happy!
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by Apotts
Verified Customer
Verified Customer
Feb 11, 2026 -
Conley Subaru responded
We’re thrilled Kevin took the time to help you find the perfect Subaru Crosstrek Hybrid. Thanks for choosing the Crosstrek Hybrid and enjoy every drive!
Great dealership.
Kevin was ontop all our concerns and was very professional during our meeting and sales
Kevin was ontop all our concerns and was very professional during our meeting and sales
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by arthurdidonato
Verified Customer
Verified Customer
Jan 31, 2026 -
Conley Subaru responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
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