Kevin Osborne | Page 18

Efficient, Friendly, Exactly what I needed John Lang was a true professional and was never pushy or salesy. He was quick to respond and always shot me straight. At no point did I ever feel th John Lang was a true professional and was never pushy or salesy. He was quick to respond and always shot me straight. At no point did I ever feel that it wasn’t all about me and my decision. More

by chris.henley Verified Customer Verified Customer

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Always Fantastic Staff Over several years we have bought five vehicles from Machens. We branched out a few times but never had the same great experience. I will say that a Over several years we have bought five vehicles from Machens. We branched out a few times but never had the same great experience. I will say that as a household we will always purchase our vehicles from them. They help us find exactly what we want with no pressure. Its like we have a friend helping us instead of some sales guy. Once we find what we want their finance advisors do their best to get us the payment and term we prefer. I've had nothing but great experience with them and don't see that changing in the future as they've never done us wrong in all these years. More

by huffashten Verified Customer Verified Customer

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Easiest Car Purchase Yet Found the vehicle I didn’t even know I was looking for. Test drove a Vehicle last minute and the rest is History!! Thanks Again!! Found the vehicle I didn’t even know I was looking for. Test drove a Vehicle last minute and the rest is History!! Thanks Again!! More

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Jared Miller great salesman Jared Miller was very helpful in finding the perfect truck for us and making our truck buying experience great. Thanks for all you done for us. Jared Miller was very helpful in finding the perfect truck for us and making our truck buying experience great. Thanks for all you done for us. More

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Great Experience! Will do business there again! Friendly & Helpful Employees. Made the trading our vehicle & purchasing a new one effortless & an enjoyable experience. They are truly there to help y Friendly & Helpful Employees. Made the trading our vehicle & purchasing a new one effortless & an enjoyable experience. They are truly there to help you find the vehicle of your dreams. Will definitely be returning there to purchase our next vehicle. Highly Recommend! More

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RV maintenance Had some maintenance done on the RV and was happy with the results. They kept it clean with no visible grease prints or foot prints. Had some maintenance done on the RV and was happy with the results. They kept it clean with no visible grease prints or foot prints. More

by MaGaTrUmP Verified Customer Verified Customer

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great buying experience with several people we dealt with Douglas Keeler, Kevin Osbourne, Larry Windsor and Matt Widle. All these guys were absolutely great with us with trading in our car and b we dealt with Douglas Keeler, Kevin Osbourne, Larry Windsor and Matt Widle. All these guys were absolutely great with us with trading in our car and buying a new Explorer. I would recommend dealing with these guys when buying or trading any time!! Thanks guys for being so awesome!! Jimmy and Kris Kempker More

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Awesome; professional; accomodating;very friendly; When my wife and I arrived at Joe Machens Capital City Ford we were greeted by Douglas Keeler. Warm, friendly and anything but pushy he showed us the When my wife and I arrived at Joe Machens Capital City Ford we were greeted by Douglas Keeler. Warm, friendly and anything but pushy he showed us the preowned Explorer inventory that we were interested in. He knew his product; readily and easily explaining the features of all the vehicles we looked at. When we chose the Explorer we wanted it was our pleasure to spend some very enjoyable time talking with Douglas and getting to know him. I absolutely dread the car buying experience. Douglas relieved that anxiety immediately. Douglas Keeler along with Brian Lorts and Kevin Osborne did a fantastic job in meeting our needs and making sure that we received the best deal for our money. We could not have asked for more. Travis Dometrorch made the financial side of the purchase, which always seems to be difficult and tedious, an easy process. We are grateful to the staff at Joe Machens Capital City Ford but most especially Douglas Keeler for what was to us an exceptionally pleasant car buying process. More

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Experience Awesome experience, very accomadating and friendly. I will definitely return for any vehicle needs I have in the future. Couldn’t ask for an easier ca Awesome experience, very accomadating and friendly. I will definitely return for any vehicle needs I have in the future. Couldn’t ask for an easier car buying experience. More

by kaosborne Verified Customer Verified Customer

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Blessings in disguise Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Kristopher did not make me feel pressured and that’s what I appreciate the most. Kristopher and his team went ABOVE AND BEYOND to make sure I was put into something that I could enjoy and afford with no problem. My salesman and his team also tinted my windows and suggested warranties to fit my needs. I even walked out with a cheaper car insurance company! I recommend Kristopher and his team to anybody seeking a vehicle! Good job guys! More

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