Kevin O'Dell
General Sales Manager
Minnesota Truck Headquarters of Forest Lake
132 19th St SW
Forest Lake, MN 55025
Dealership Experience
1 yr, 1 mo
Industry Experience
20 yrs, 6 mos
Languages Spoken
English
36 Reviews
Write a Review36 Reviews of Kevin O'Dell
July 25, 2026
Great to sell you a truck, however anything further then that is complete garbage. Their communication "customer service" is pathetic. As part of the sale there was a detail and simple window switch to be c that is complete garbage. Their communication "customer service" is pathetic. As part of the sale there was a detail and simple window switch to be completed which they said would be taken care of asap. After ME having to call them multiple times, they finally got it in after about two weeks. While in their care were involved in an accident with my truck, said they would take care of everything. That was on 7/10/26, as of today 7/25/26 I have been very patient and requested 5 times in the last two weeks to just simply receive some sort of information or update with my truck and have yet to have anyone call me back with any information. Never in my life have I experienced such terrible customer service. I would never do business with these guys again. Ask me how much I appreciate paying on a loan for a truck that is not even in my possession, is now devalued due to an accident on its record that I had no involvement in. More
Other Employees Tagged: Dylan Amik
July 15, 2026
Sales people didn’t pressure on us as buyers and it was an easy buying experience. an easy buying experience. More
Other Employees Tagged: Dylan Amik , Deanna Jacobz
July 01, 2026
Mth was on top of taking care of some issues on a used truck I purchased truck I purchased More
Other Employees Tagged: Dylan Amik, Matt Renville
June 29, 2026
very easy to work with. valued our time without being pushy like other dealerships. they have taken care of every concern and issue we have had in a timely manner as well. a valued our time without being pushy like other dealerships. they have taken care of every concern and issue we have had in a timely manner as well. all the staff have been very nice to us as well. More
Other Employees Tagged: Matt Renville , Bree
June 14, 2026
I feel that I got a deal except the tires on the truck should have been replaced do to cracking and chunks missing from the side walls. Mgr said the tires have 7/32 of tread left and didn’t feel that they should have been replaced do to cracking and chunks missing from the side walls. Mgr said the tires have 7/32 of tread left and didn’t feel that they needed to be replaced. I know tires and this should have been taken care of for safety reasons More
Other Employees Tagged: Dylan Amik , Bree
May 30, 2026
They made everything easy Purchase went well the delivery went well and I am happy so far with the truck I bought. Of course time will tell for sure. went well and I am happy so far with the truck I bought. Of course time will tell for sure. More
Other Employees Tagged: Kevin O'Dell
May 29, 2026
This place is top notch. Great salesmen. Clean and friendly dealership. Would recommend this place to anyone. Great salesmen. Clean and friendly dealership. Would recommend this place to anyone. More
Other Employees Tagged: Chad Warner

