Kevin McGarvey
Kevin McGarvey at Don Brown Chevrolet, Inc.

Kevin McGarvey | Page 9

Service Manager

Don Brown Chevrolet, Inc.

2244 S. Kingshighway Blvd.
St Louis, MO 63110

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3.6
149 Reviews
3.6

149 Reviews

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149 Reviews of Kevin McGarvey

July 29, 2023

Dealership Rating
Employee Rating

Did not address why I brought my car in for repairs. Did upcharge me for over $1600 for something else that had nothing to do with why I brought my car to them. I will NEVER return or refer Don Brown to More

by burkeclark08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2023

Don Brown Chevrolet, Inc. responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

July 27, 2023

Dealership Rating
Employee Rating

Overall my service was very good. Was having difficulties with my vehicle and battery. They were able to diagnose the issue. Unfortunately they did not fix it correctly the first time More

by jvincent91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Michael

Jul 28, 2023

Don Brown Chevrolet, Inc. responded

We appreciate the feedback and your business. Our team hopes to have the chance to work with you again. Thank you!

July 26, 2023

Dealership Rating
Employee Rating

My service was great as always. I enjoyed working with Trevor, But Don Brown always has a wonderful staff. More

by iross37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review and we will be sure to let Trevor know !!!

July 25, 2023

Dealership Rating
Employee Rating

Thank you for your excellent and efficient service on my chevy sonic. I will be returning. More

by rainbowsofhawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we look forward to working with you again!

July 24, 2023

Dealership Rating
Employee Rating

Trevor is always delivering amazing results, he’s very detailed and attentive. Trevor and the entire staff are definitely keepers . More

by JNCBLACKMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Dillion , Josiah Casby, Chris Culbertson

Jul 25, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much! We appreciate your business and will see you next time!

Jul 25, 2023

JNCBLACKMON responded

👍🏽

July 23, 2023

Dealership Rating
Employee Rating

Service was fine, but for a large car dealer like Don Brown to start charging a 3% credit card surcharge is a bit bogus. Not a huge deal on a $100 oil change, but if i'm buying $1,500 in new tires or ge More

by MARK.BRANDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2023

Don Brown Chevrolet, Inc. responded

We appreciate the feedback, Mark, and our team hopes to have the chance to earn your business again in the future!

Jul 25, 2023

Don Brown Chevrolet, Inc. responded

We appreciate the feedback, Mark, and our team hopes to have the chance to earn your business again in the future!

July 20, 2023

Dealership Rating
Employee Rating

Been with them for 20 years or more and has been awesome and will always be with this dealership More

by GARHAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Don Brown Chevrolet, Inc. responded

Thank you so much for the outstanding review! We always enjoy working with you and appreciate your loyalty. Our team wishes you all the best, and we look forward to your next visit!

July 20, 2023

Dealership Rating
Employee Rating

Everyone at Don Brown were very helpful and friendly, everything was explained to my satisfaction. More

by frankdohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Don Brown Chevrolet, Inc. responded

We appreciate the outstanding review and your business. Our team enjoyed having you here, and we hope to see you again!

July 18, 2023

Dealership Rating
Employee Rating

I am in need of a rental car. The representative that helped me had personal health things to take care of this morning. No one else seemed at all interested in helping me. I fee More

by JAMESMCKENNEY1959
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2023

Don Brown Chevrolet, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

July 17, 2023

Dealership Rating
Employee Rating

When I called to check on car, they could not find a record. Then they told us to come get it and it wasn’t ready. When they finally gave it to us the check engine light was on. More

by tomlinm503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Not listed

Jul 25, 2023

Don Brown Chevrolet, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pam she has left messages for and trying to reach you (314) 772-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.

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