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Kevin Hubert
Kevin Hubert at Dirito Brothers Walnut Creek Volkswagen
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Kevin Hubert

Service Consultant

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
1,035 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.7

1,035 Reviews

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1035 Reviews of Kevin Hubert

September 23, 2024

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Employee Rating

I have used this dealership at least 4 times now and have been going here for sll my VW maintenance & repair needs. Everything goes pretty smoothe. I had a recent issue with my 2017 Golf on some recall work More

by VIRGINIATURNER007
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Recommend Dealer
Yes
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Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is pleased everything went smoothly with your recent visit. We're glad our team provided you with great care, especially with the recall work on your 2017 Golf. Thanks for choosing us for your VW maintenance and repair needs!

September 21, 2024

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Employee Rating

Great customer service in both sales and service! I am satisfied with all services rendered More

by C.SLATON95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas , AB

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Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your satisfaction with the sales and service at Dirito Brothers Walnut Creek Volkswagen. Your business is appreciated.

September 21, 2024

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Knowledgeable, courteous and friendly staff. Great to work with. Easy to book service appointments. Kept to timelines. More

by JAN.GURSKE
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa

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Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback. We're pleased you had a great experience at Dirito Brothers Walnut Creek Volkswagen.

September 21, 2024

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Fast diagnosis and quick turnaround what's the maintenance of my vehicle for repairs and recall More

by wtm707
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

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Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback and is glad to hear you're satisfied with our maintenance service. Have a great day!

September 19, 2024

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Staff was very friendly and person assigned to my service was easy to reach for any questions. More

by dtomine
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

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Sep 20, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're glad you found our team friendly and accessible. Your business is appreciated.

September 18, 2024

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Employee Rating

lose the attitude kevin, worked with Marina in the past and she was great. will be requesting her in future More

by moends
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Recommend Dealer
Yes
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Sep 20, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for taking the time to share your feedback. We pride ourselves on high-quality standards here and I would appreciate the opportunity to speak with you regarding the experience you had with our Service Team. When it is convenient for you, please reach out to me directly to further discuss. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

September 15, 2024

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Employee Rating

Very professional. Kevin was very helpful. The employees that took the car in are very kind as well. More

by DANNY.INALDO
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Recommend Dealer
Yes
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Sep 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear our team at Dirito Brothers Walnut Creek Volkswagen provided you with professional service. Wishing you a great day ahead.

Sep 15, 2024

DANNY.INALDO responded

Thank you for taking care of the recall for my car. Everyone was very professional. Thanks Kevin!

September 15, 2024

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It took awhile before I was helped even though I had an appt. My bill originally was paid by someone else with the same first name More

by Ddcroteau
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

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Sep 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. I would like to speak with you about your recent experience with our Service Department. If you could contact me at a time that works best for you, it would be greatly appreciated. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

September 13, 2024

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Employee Rating

I brought my Passat Wagon in to fix its obvious problem: It wouldn't start. I was especially pleased with the ease of communication. I spoke with Kevin several times; he explained things clearly. Within a d More

by gower.lindsay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's great to hear that the service met your expectations and that communication was smooth at Dirito Brothers Walnut Creek Volkswagen. We're glad to have returned your Passat Wagon in good order.

September 13, 2024

Dealership Rating
Employee Rating

Good service excellent communication staff is attentive and pleasant. Work performed as quoted and described prior More

by superspinmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

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Sep 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen thanks you for the positive feedback. We're glad to hear that our team's communication and service met your expectations.

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