Kevin Gribble | Page 120

Calm environment, pleasant experience I had a great experience at Tucson Subaru! I remember remarking to my partner more than once while we were at the dealership how it was truly a notice I had a great experience at Tucson Subaru! I remember remarking to my partner more than once while we were at the dealership how it was truly a noticeably calm environment, which I really appreciated. I worked with Kevin Gribble, in sales, who was patient and knowledgeable; and with Tim Hanson, in finance, who was frank and charismatic. I felt at ease during the process and also felt that the team was respectful of my time. More

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Easy experience Used the Costco purchase program. Easy process and good support. Prescheduled option installation on the spot. Reasonably fair on the trade value. Used the Costco purchase program. Easy process and good support. Prescheduled option installation on the spot. Reasonably fair on the trade value. Would recommend the dealership. More

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Kevin Grbible and Tucson Subaru Kevin was very helpful, talking us through all the points. He was patient, made clear all our options and was very nice. Thank you so much Kevin! Kevin was very helpful, talking us through all the points. He was patient, made clear all our options and was very nice. Thank you so much Kevin! More

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Great Experience This is a great place to buy a car! The staff are helpful and not pushy. Trent got back to me right away when I called and was helpful and upfront a This is a great place to buy a car! The staff are helpful and not pushy. Trent got back to me right away when I called and was helpful and upfront about everything and made the process easy and stress free. Tim handled the financing and worked hard to make sure I had a good rate. Again helpful, friendly and funny, and with no uncomfortable "sales". I would definitely go back! More

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Knowledgble and attentive sales person Great experience! I dread buying a car - you know the expression " used car salesman" and what it implies. Kevin Gribble was attentive, low pressure, Great experience! I dread buying a car - you know the expression " used car salesman" and what it implies. Kevin Gribble was attentive, low pressure, knew how to listen, and had mastery of the features and specs of Subarus. I had first contacted him from Ecuador by email, and his communications were prompt and helpful. All of the employees were pleasant, and the finance guy a pleasure to work with. More

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Very friendly, low pressure environment The experience was pleasant relative to the few other dealerships I have been to. The staff was all friendly and low pressure. The vibe was they were The experience was pleasant relative to the few other dealerships I have been to. The staff was all friendly and low pressure. The vibe was they were more interested in my satisfaction than they were to just get a sale. That being said, they were very busy so the salesman did have to split time between multiple customers, but that seems to be the main drawback to working with a dealership which is so highly rated and popular. More

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Excellent Dealer / Internet Manager Excellent experience / internet manager responded immediately by phone AND Email. Clearly presented information on car and options for trading in o Excellent experience / internet manager responded immediately by phone AND Email. Clearly presented information on car and options for trading in one or even two cars. Financing options clearly presented in chart form and explained. 0% financing made buying new car possible . More

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Awesome These people at Tucson subaru are the best! Everyone there was extremely friendly, NOT "pushy"... Very knowledgeable and able to answer every quest These people at Tucson subaru are the best! Everyone there was extremely friendly, NOT "pushy"... Very knowledgeable and able to answer every question I had. I am so very happy with my purchase. What a wonderful, easy, and pleasant vehicle buying experience. Highly-rated and highly recommended! A special thank you to Trent for all your help and patience with me! More

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Better experience than any other dealership! My husband and I have made our rounds at dealerships both in Tucson and Phoenix for a variety of car brands over the last 6 years. We've had our good My husband and I have made our rounds at dealerships both in Tucson and Phoenix for a variety of car brands over the last 6 years. We've had our good and our very, very bad experiences. I can without a doubt say this Subaru dealership takes the cake in great experience! At first I thought that since they were the only one for Subaru in town we might not have the opportunity to get a fair deal considering there isn't really another place to go shy of outside the city. Well after my purchase its pretty clear they are the only one because there is zero need for another one. I had done my research online and narrowed down the cars I was looking for and had test driven and made contact with several dealerships by the time I approached Subaru. I was initially going for a 2016 model of the Forester XT Touring but considering the 2017s were rolling out there was nowhere in the state that had what I was looking for anymore. Trent worked with me to go over the cost difference and feature difference for a 2017 and it was a no brainer and I am so, so happy he helped me get a 2017 ordered after test driving a 2016. I had about 2 months of wait time for it to come in but was kept updated along the way and any changes I wanted to make were as easy as a text to Trent to let him know what I wanted and confirmation from him shortly after that it was taken care of. The level of confidence I had in a car I had yet to see was remarkable because of the way the people at this location treated me. I was comfortable enough to sell my Honda private party (obviously trading in a Honda at a Subaru wasn't ideal) because I had a time frame that even when Trent became ill, he stuck to and made sure I was taken care of. This was the difference for me affording an extended warranty or not and was a huge deal to me in the end. The scheduled date and time for my pick up went smoothly even with Trent sick. Kevin helped us and stayed late to finish everything as well as the finance guy Curt. I didn't feel pressured and any mention of other options (extended warranty, etc) was thoroughly detailed out and they were very honest about what would benefit me and what they didn't think would. They have such nice touches at this place, such as food and water for your dog if you happen to bring Fido along on a service visit. I was even given a bouquet of Roses along with my purchase. That is cheesy, don't get me wrong, and I know full well Im not a special snowflake who was the only one to ever get that but the way it was done, it had that effect even with me knowing better. Talk about smiles and satisfaction. I'm so confident in this dealership that I am writing this before my remote start and interior/exterior treatments are done on my new vehicle. I have no doubt they will do just as well as they promise me they will and I look forward to working with this place for the next decade that I plan to have this car. I've already taken enough space for this to keep going on just why I love my Forester. There are a million reasons and anyone who is considering one, I urge you strongly to get your butt to this place and look at what they offer and work with no pressure and competent people who help get you exactly what you want for a price you can't beat. Thank you, Subaru Tucson, for making me a very happy customer with a car I am fully in love with! More

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Tucson Subaru Bought a used 2009 Toyota Tacoma Answered all my questions. Quick, friendly, knowledgable, not pushy. That's all I've got to say about that. Bought a used 2009 Toyota Tacoma Answered all my questions. Quick, friendly, knowledgable, not pushy. That's all I've got to say about that. More

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