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Kevin Falco
Kevin Falco at Sarant Cadillac

Kevin Falco | Page 5

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
57 Reviews
4.6

57 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Industry Experience

21 yrs, 10 mos

57 Reviews of Kevin Falco

January 19, 2024

Dealership Rating
Employee Rating

My cooling and heating seats stopped working few months after I got my brand new car ! They couldn’t fixed it the first time I dropped it off ! They need a longer time I will drop it off next few weeks ! I More

by adelhanachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Jan 19, 2024

Sarant Cadillac responded

We are very sorry your recent visit to our service department did not go as planned. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way we can. Please contact our Customer Experience Manager, Audrianna Washington at audrianna@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

January 10, 2024

Dealership Rating
Employee Rating

Professional showroom cars lmmulacte. Glenn was my serv advisor.Ihad 2 issues all resolved .Arrival at10am completed 1130am More

by jsph.torre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Glenn

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Jan 11, 2024

Sarant Cadillac responded

We're so glad to hear our service team made your visit so easy, quick and enjoyable! Thanks for choosing Sarant!

January 08, 2024

Dealership Rating
Employee Rating

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Tony DiGuiseppe, Michael Lugo, ODYSSEY AROCHO , Team Maroon NAKED LIME, Joyia Roper

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Jan 08, 2024

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 01, 2024

Dealership Rating
Employee Rating

Excellent service by excellent team . I appreciate their team work at Sarant Cadillac. Very much thanks More

by HYDERABBAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Jan 02, 2024

Sarant Cadillac responded

Thanks for the kind words for our team. We're glad you enjoyed working with us!

December 20, 2023

Dealership Rating
Employee Rating

Great service! Brought my truck in for oil change and tire rotation and was in and out. More

by spahn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Dec 20, 2023

Sarant Cadillac responded

We're thrilled to hear your service visit was quick, easy and enjoyable! Thanks for the great review.

December 07, 2023

Dealership Rating
Employee Rating

I love this dealership the show hospitality how they can help you or not they will find some one who can help you out with any problems that you may have More

by ksanford9699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Dec 08, 2023

Sarant Cadillac responded

Thank you for your positive review! We strive to provide excellent hospitality and assistance to all our customers. We appreciate your feedback and hope to continue exceeding your expectations in the future.

December 06, 2023

Dealership Rating
Employee Rating

Great service. Great greeting.car was ready in short time. I was on my way in know time. More

by DANDIVE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Dec 07, 2023

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team during your recent visit!

October 24, 2023

Dealership Rating
Employee Rating

Very kind and very afficient. I would recommend Sarant Cadillac very strongly to anyone Thank You More

by caterinamartino57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado

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Oct 25, 2023

Sarant Cadillac responded

Thank you for your review! We are grateful to have earned your recommendation, and we look forward to your next visit.

October 22, 2023

Dealership Rating
Employee Rating

It is a pleasure bringing my cars to Sarant for servicing. They do an excellent job, and their service department under Joe Mistretta, is very courteous and very pleasant, and they inform you of ev More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Also add one if I missed

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Oct 23, 2023

Sarant Cadillac responded

Thank you for taking the time to leave a review about your experience with us! We appreciate your kind words about our service department, and we are glad that you found our team to be courteous and informative during your car service. We look forward to serving you again in the future.

October 04, 2023

Dealership Rating
Employee Rating

Fast and great service department and very polite employees, very modern clean and great dealership More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado

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Oct 05, 2023

Sarant Cadillac responded

We're so glad you enjoyed working with our team. Thanks for choosing Sarant!

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