Kent Martinka | Page 6

John goes above & beyond! When buying a certified ore-owned ML350 John worked tirelessly to get the deal done. He was courteous of our needs, time and expectations. I’d recomme When buying a certified ore-owned ML350 John worked tirelessly to get the deal done. He was courteous of our needs, time and expectations. I’d recommend him if you are looking to work with someone who is down to earth. There were a few issues we ran into on the day we were picking up the vehicle. I could tell John genuinely cared to get them resolved. More

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Amazing Service We went to the Sears Imports dealership around 4 pm during the week and found the place buzzing with activity. There were staff members on the phone, We went to the Sears Imports dealership around 4 pm during the week and found the place buzzing with activity. There were staff members on the phone, walking with other customers on the sales floor, while others were in their offices attending to customer needs. At the start of our engagement we were instantly greeted by John Mulligan with a smile and a handshake. He took extra care in making sure we were comfortable and answered all our questions professionally and with the knowledge of an expert in his field. After our decision was made to make the purchase, everyone jumped to complete all the paperwork quickly (other places we had visited in the past took hours). Kent Martinka gave us a good price on our trade-in and Kelly Rogers worked to get us a great rate for our loan by not accepting the first offer given and working to get us the best deal possible. It was true teamwork between these three to help give us an amazing experience! When it was time to leave with our new car, John held a mini-celebration for us including putting a big silver bow on the car and taking our picture. The car interior and exterior had been cleaned to a dazzling shine! We highly recommend Sears Imports! More

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Sears, or nothing. Great customer service! Keith, the pre-owned manager helped me today when he could have easily said no. I missed something at delivery and he took c Great customer service! Keith, the pre-owned manager helped me today when he could have easily said no. I missed something at delivery and he took care of it, no questions asked. I was humbled. I have told my story to 3 others. This is a great company. Great people who do the right thing when they really did not have to. I will be back. More

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Great car purchase experience! I just bought my 4th M-B from Sears and continue to be extremely pleased with everyone there. Manager Kent Martinka and salesperson Brian Podgorski bo I just bought my 4th M-B from Sears and continue to be extremely pleased with everyone there. Manager Kent Martinka and salesperson Brian Podgorski both exceeded my expectations - which is saying something since my past excellent experiences with Sears has set my expectations high. Kelly made it a very smooth transaction handling all the paperwork for my trade in and my purchase. More

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Sorush was professional and fun to work with.. Soroush and the entire staff at Sear's Imports were amazing and made my purchase great and easy. From the test drive, to finance and checkout.. it wa Soroush and the entire staff at Sear's Imports were amazing and made my purchase great and easy. From the test drive, to finance and checkout.. it was a great experience and I would recommend anyone looking for a car or truck here, to come in and visit them. More

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Professional/Friendly Experience My salesperson Brian was professional/friendly, a good listener, timely responded, and what he did not know he timely found answers to my questions/co My salesperson Brian was professional/friendly, a good listener, timely responded, and what he did not know he timely found answers to my questions/concerns. He had a nice personal touch. Upon having an issue come up after getting the vehicle home (150 miles away) Kent (Sales Manager) was willing to offer an agreeable resolution in a timely manner without us needing to drive the vehicle back to the dealership. This experience told me this is a classy place that does things right! More

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Professional and Enjoyable Experience at Upscale Dealership Tony Gibbons (Anthony) guided our sales process at Sears Imported Autos in Minnesota. Tony was professional and knowledgeable about the vehicles on th Tony Gibbons (Anthony) guided our sales process at Sears Imported Autos in Minnesota. Tony was professional and knowledgeable about the vehicles on the lot. The sale of a 2017 Mercedes GLC 300 was am easy and enjoyable process streamlined into a one day. It was a pleasure working with Tony, Kent, Kathy, and those encountered during the purchase of the vehicle today. 10/10 5 stars. This is an upscale dealership with old school class and comes highly recommended. More

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