Kent Easterday
Assistant Service Manager
Milton Martin Toyota
3150 Milton Martin Toyota Way
Gainesville, GA 30507
94 Reviews
Write a Review94 Reviews of Kent Easterday
August 19, 2022
Just returned from Milton Martin Toyota after having an air conditioning issue with my wife’s 1998 Toyota (she will not part with this car) repaired. The issue was resolved promptly at a reasonable price air conditioning issue with my wife’s 1998 Toyota (she will not part with this car) repaired. The issue was resolved promptly at a reasonable price with no attempt to sell additional work. We recently moved to Gainesville from the Chicago area and Milton Martin was selected based on an internet search. I could not be more pleased with the service provided. I would highly recommend this dealership without reservation. One last observation, the physical facility is outstanding. There is a comfortable area away from the television where a person can read without one’s ears being assaulted by the daytime drivel on TV. I have spent a fair amount of time in Cadillac, Lincoln, Lexus and Genesis dealerships and this is by far the best physical facility I have encountered. More
April 20, 2019
Friendly and knowledgeable customer service means a lot. The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car there for service and gets taken on to school and picked up after class. It’s a big help. More
Other Employees Tagged: Mario Lugo, Matt Snyder, Louie Fouts, Jordan Moore
January 01, 2019
Staff with integrity! After being informed at another shop the true condition of our car was revieled by your shop staff. The young lady with the shop team did an amazing j After being informed at another shop the true condition of our car was revieled by your shop staff. The young lady with the shop team did an amazing job. Thank you Milton Martin for coming through again. Jerry and Renate More
Other Employees Tagged: Charles Strawn, Louie Fouts, Yamyly Chavez, Jordan Moore , Brandon Hernandez
December 22, 2018
Thanks for you good work and your kind and helpful service. Thanks for you good, kind and helpful service. The car is in great shape with your regular care. Thanks again. Thanks for Coupon and the discount. It Thanks for you good, kind and helpful service. The car is in great shape with your regular care. Thanks again. Thanks for Coupon and the discount. It was very helpful. More
Other Employees Tagged: Freddy Castaneda, Yamyly Chavez
December 22, 2018
Awesome service! I drive 2 hours to come to this dealers The service dept is awesome here. There's a Toyota dealership closer to me. But I drive 2 hours to come to Milton Martin. Definitely worth the extra d The service dept is awesome here. There's a Toyota dealership closer to me. But I drive 2 hours to come to Milton Martin. Definitely worth the extra drive. Great service and staff. More
Other Employees Tagged: Charles Strawn
December 21, 2018
Quick service, not necessarily thorough though I've had to bring car back twice for same check engine light code/problem. They should have been able to identify which parts were needed 1st time, t I've had to bring car back twice for same check engine light code/problem. They should have been able to identify which parts were needed 1st time, thats why I used dealer instead of outside garage. Toyota dependability has dropped a few points in my book after this issue. More
December 19, 2018
Diagnosis & repair My problem was quickly diagnosed and the part required arrived first thing next day. By 9 am my Truck was ready for pick up. Shuttle drivers were on My problem was quickly diagnosed and the part required arrived first thing next day. By 9 am my Truck was ready for pick up. Shuttle drivers were on time and pleasant. More
Other Employees Tagged: Shuttle drivers
December 18, 2018
Efficient, pleasant and professional Kent Easterday was the epitome of efficiency and friendliness. I have encountered the same behavior and performance each time from Luis Garcia when bu Kent Easterday was the epitome of efficiency and friendliness. I have encountered the same behavior and performance each time from Luis Garcia when buying my hybrid to all the service personnel. I love my RAV4 but would buy another Toyota just because of the personnel. More
Other Employees Tagged: Luis Garcia
December 16, 2018
Friendly people,fast work,pleasant to work with Everyone was eager to help,answered all questions finished in half the time that I was told it might take,waiting area was nice and clean Everyone was eager to help,answered all questions finished in half the time that I was told it might take,waiting area was nice and clean More
Other Employees Tagged: Chad Smith, Louie Fouts
December 15, 2018
Quality, Professional, Competitive Needing tires, the service department provided competitive pricing and scheduled the appointment quickly. Greeted with readiness, I was directed to th Needing tires, the service department provided competitive pricing and scheduled the appointment quickly. Greeted with readiness, I was directed to the state-of-the-art customer lounge: equipped with fireplace, flat screen, Chick-fil-A and clean restrooms. Completely relaxed, I was notified my auto was now ready to safely transport my loved ones and I with new, quality and safe tires. Free from drama, suprises or concerns, Milton Martin Toyota provided my family and I with the smoothest and safest possible transportation available. Thank you for the positive and satisfying experience. More

