Kenneth Arment | Page 45
Sales Associate
Heritage Mazda of Bel Air
1800 Belair Rd
Fallston, MD 21047
Dealership Experience
23 yrs, 5 mos
Industry Experience
23 yrs, 5 mos
Languages Spoken
English
465 Reviews
Write a Review465 Reviews of Kenneth Arment
June 05, 2018
The Best! It was time to trade in my Mazda....and time is my toughest challenge. My schedule makes time a precious commodity. On the spur of the moment, an ap It was time to trade in my Mazda....and time is my toughest challenge. My schedule makes time a precious commodity. On the spur of the moment, an appointment cancelled and I gave super-salesman Ken Arment a call. I told Ken what I was trying to do with my trade in, the change in my commuting and asked if he could he help me AND get me out the door in time for work. Ken is true PRO. No problem can you be here within the hour? The thing with Ken is that he listened to exactly what I said and responded to my request. He wasted no time and presented my best options- which were all good- btw! He was clear and gave me all of the information I needed to make the decision that would work best for me. As soon as I got in the car I knew it was the one and I'm so so SO happy! It has taken me awhile to post this because things just went non-stop since I left the dealer. If Ken had not helped me that evening it would have been weeks before I could have gotten into the dealership. On top of everything else- I added a remote start and Ken took care of the installation arrangements and scheduling- which was no easy feat-he maneuvered around my schedule and I can't thank him enough! If he had not coordinated for me, I don't know when I would have scheduled it. No pressure-just outstanding service and assistance finding the best car for you- and that is what sales should be! -Zoom Zoom! More
May 29, 2018
Sales and Service Just went in for service. As always Robert is a consummate professional. He represents the dealership well without being too pushy in regard to work t Just went in for service. As always Robert is a consummate professional. He represents the dealership well without being too pushy in regard to work that needs to be done. He's conscientious, courteous, knowledgeable and a true gentleman. That's why I always request him when we bring our vehicles in.. More
Other Employees Tagged: John Holliday, Ryan Lueckert, Robert Thomas
May 03, 2018
Always great This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've nev This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've never been let down. More
Other Employees Tagged: Dee Brilhart, Michael Ruth, Robert Thomas, Mike Weatherman, Wil Wells
March 12, 2018
Persitant Ken was very persistent in getting me into the exact vehicle I wanted. Worked with me and kept working til I drove off with the jeep. Very satisfied. Ken was very persistent in getting me into the exact vehicle I wanted. Worked with me and kept working til I drove off with the jeep. Very satisfied. Would recommend them and yheybwerw very patient. Appreciated them all. More
February 02, 2018
A dealer and service department you can trust Robert Thomas made an unfortunate situation into the most positive experience I've ever had getting a vehicle repaired. I don't need a manicure, a f Robert Thomas made an unfortunate situation into the most positive experience I've ever had getting a vehicle repaired. I don't need a manicure, a funky hot dog, or stale popcorn when I go to get my vehicle serviced. I need competent employees that understand my needs and don't try to take advantage and upsell at every opportunity. Robert Thomas is truly a professional, and someone you can trust. More
Other Employees Tagged: Michael Ruth, Robert Thomas
January 20, 2018
Excellent service, friendly informative sales team Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great gr Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great group all around. Would highly recommend them to friends & family. More
Other Employees Tagged: Ryan Lueckert, Alan McCaffery
January 18, 2018
service on Buick Enclave the service was very efficient and fast, Robert Thomas was so pleasant to work with, wonderful customer service, Ken Arment recommended the service de the service was very efficient and fast, Robert Thomas was so pleasant to work with, wonderful customer service, Ken Arment recommended the service department, both Robert and Ken made sure I was a happy customer. I will definitely be a long time customer and will also refer friends and family. More
Other Employees Tagged: Robert Thomas
December 27, 2017
Purchase of aMazda CX5 I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstandin I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstanding service and found me the right vehicle for me at a fair price. The management and finance staff including Gene Papaleo and Ryan Lueckert were very helpful in making sure the vehicle was ready on time and the financing was relatively painless. All in all an excellent experience. More
Other Employees Tagged: Alan McCaffery, Eugene Papaleo, Wil Wells
December 17, 2017
Epitome of customer service From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in qui From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in quite some time. Ken definitely demonstrated his ability to work well under pressure as I had to be out of the dealership by a certain time and he handled everything beautifully. The dealership was very clean and inviting. The staff looked happy and appeared to work well together. I observed other customers receiving the same attentiveness and care such as myself. I have already told my friends and family about my great experience. Keep up the good work. More
Other Employees Tagged: Devon Giddings
December 04, 2017
Awesome buying experience Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in addressing a few minor service issues with the vehicle. I look forward to working with them again. More
Other Employees Tagged: Michael Ruth

