Kenn Olson | Page 86

Always feel at home and welcomed I always come to gosh Ford for all three of our vehicles for the past 10+ years and from the service department and part I am always greeted with a sm I always come to gosh Ford for all three of our vehicles for the past 10+ years and from the service department and part I am always greeted with a smile and reassurance that my vehicle will always be taken care of. More

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Always Great Service From All The Employees!! Ken Olson my service advisor always goes above and behind to give me great service. Ken always tries his best to get my truck in for service ASAP!!!! Ken Olson my service advisor always goes above and behind to give me great service. Ken always tries his best to get my truck in for service ASAP!!!! Ken is also so friendly and knows his job Very Well!!! Pablo Pastrana is also so friendly and gives me great customer service. Pablo is always willing to help you out finding stuff I need for my truck. Keep Up The Great Job You Guys Are Doing!!! My husband and I will be keeping this ford dealer to go to, because of the great service we get!!!! More

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Outstanding customer service!!! I have a very hectic work schedule and it is not always possible for me to make an appointment for service. My F-250 had a lingering check engine lig I have a very hectic work schedule and it is not always possible for me to make an appointment for service. My F-250 had a lingering check engine light that was bugging the xxxx out of me. I finally got the chance to take a last minute day off from work so I crossed my fingers and took the truck to the dealer for service. Kenny Olson was the bomb and worked me into their tight schedule. Five hours later I was back home with my fully repaired vehicle. The customer service was phenomenal! More

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Another Fantastic Service! Hi, again, another fantastic job from Kenn Olson in Service and all mechanics as well! Always polite, caring, informative, trustworthy, and efficien Hi, again, another fantastic job from Kenn Olson in Service and all mechanics as well! Always polite, caring, informative, trustworthy, and efficient! Thank you all, again! :) More

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unequaled The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to find these days, i actually look forward to "going to the shop", how often can you say that?! Kenn Olson ... i don't know what to say, not just a good service rep but just plain good person .. great guy! I live close enough to another Ford dealer that i could walk there but i prefer to go to Gosch Ford in Temecula. More

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Excellent Service Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The loung Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The lounge needs improvement with their pop corn and lately the coffee machine is always broken. More

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Gosh! Gosch was outstanding. Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area and one hour later Kenn came to get me. The service work was done on my Lincoln MKC. It was covered under warranty so my out of pocket cost was zero and I drove off as a happy customer. This is the kind of service you hope for, but don't often experience in automobile dealerships and repair shops. Frank Edsall, Temecula More

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Great customer service Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my calls in a very timely manner. More

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Sue Sheldrup appreciates this dealership We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we need a new car. More than that though our service person Kenn Olson has been extra kind and helpful through the years. Recently my car's stearing went out luckily when just backing out of my garage. I called Ken as my husband was not home. He told me to call Triple A to have it towed the 15 miles to the dealership. When I called to see if it got there Ken told me that he looked it up on the recall list and found a recall on my car. As a result our car got a rack and pinion replaced for free when it would have cost us about 2000.00! However more than that Ken has been extra nice and helpful through the airbag recall with making sure that we had the rental car that was right for us over the four months that we couldn't drive our car. I commend Gosch Ford for having these two valuable employees and thank them for doing so. More

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Excellent Customer Service Ken was friendly and helpful. First time at this dealership and he walked me though the entire process. I'll be definitely be returning in the future. Ken was friendly and helpful. First time at this dealership and he walked me though the entire process. I'll be definitely be returning in the future. More

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