Ken Graf | Page 38

Great service when my transmission was acting funny. They ran diagnostics and kept me in the loop during the entire process. Makes me feel good about brining my car back for future services. ran diagnostics and kept me in the loop during the entire process. Makes me feel good about brining my car back for future services. More

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The service experience was stellar again. Just like last month when I had a different car in for routine maintenance. I got there on time. I did not wait more than a few seconds Ken verified what my appoint month when I had a different car in for routine maintenance. I got there on time. I did not wait more than a few seconds Ken verified what my appointment was for and told me when it will be ready. It was a comfortable and safe place to wait and finished on time. More

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Excellent, prompt and professional service. Texted with questions and recommendations and returned in very timely manner, quick and easy drop off and pickup, online scheduling helpful. questions and recommendations and returned in very timely manner, quick and easy drop off and pickup, online scheduling helpful. More

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The people and service has always been great. This is a great dealership. I have never had a problem since I bought my used car here. I always bring my car here for service so it is never a matt This is a great dealership. I have never had a problem since I bought my used car here. I always bring my car here for service so it is never a matter of where I'm going to get my service done, but simply when. More

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First visit I scheduled service in preparation for a several thousand mile trip; I wanted a Kia dealer with vehicle knowledge to perform the work. Prior to beginn I scheduled service in preparation for a several thousand mile trip; I wanted a Kia dealer with vehicle knowledge to perform the work. Prior to beginning work; Ken discussed all items to be completed and provided a cost-time estimate. Appointment completed exactly as discussed. Excellent!!! Thanks Ken!!! More

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Long term customer over 20 years My best service visit, ever. They do what you ask, are professional, and meet their commitments. I could not have asked for better service anywhere. My best service visit, ever. They do what you ask, are professional, and meet their commitments. I could not have asked for better service anywhere. More

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Good Break Service and other Service. I brought in my own parts for my front brakes and they were good with that. I had a few other things pointed out to me that were crucial to have don I brought in my own parts for my front brakes and they were good with that. I had a few other things pointed out to me that were crucial to have done. Front spring replaced, back break pads replaced, that were important also to have done to maintain my car's safety factor. Everything was done well. I have done my own service work on my car. If I bring my car in somewhere to have work done on it, I want the mechanics that are working on it to be better than myself at doing the work. More

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I brought my car in for a safety recall. The service department members that I worked with in person and on the phone were excellent. They were knowledgeable, friendly, and happy to help with my questio department members that I worked with in person and on the phone were excellent. They were knowledgeable, friendly, and happy to help with my questions. I also had them look into another issue with my vehicle and they were able to fix that the same day as well. It was a very smooth, easy process for me which I greatly appreciate! More

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Great work! Had some warranty (recall) work done - little stuff. Got in and out quickly. Staff was mindful of my inconvenience and offered rental. I had planne Had some warranty (recall) work done - little stuff. Got in and out quickly. Staff was mindful of my inconvenience and offered rental. I had planned to stay and used Luther's internet to get some work done. Was out in about an hour. Easy, necessary and not a hassle. Thanks Luther. More

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A very pleasant experience Ken is the best of the best. Aside from the price of the battery I was very pleased with the experience. I didn't wait long and you had real coffee! Ken is the best of the best. Aside from the price of the battery I was very pleased with the experience. I didn't wait long and you had real coffee! Something I had left at home. I will come back. More

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