Check out Ken Engle's reviews on DealerRater

February 24, 2026

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Sales guy James Lucero & Estevan had very good customer service and explained everything about the process about buying my car. service and explained everything about the process about buying my car. More

by natashajuanico76

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman

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Feb 24, 2026 -

Melloy Nissan responded

Natasha, thank you so much for the 5-star reviews! We are so glad to hear that James Lucero and Estevan provided such courteous and informative service. It's important to us that our guests feel comfortable and fully understand the car-buying process, so we're thrilled they hit the mark for you. Enjoy your new vehicle! Mike L. - Melloy Nissan

February 24, 2026

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Victor was great, showed me all the details of the vehicle and I was satisfied as soon as I pulled into the lot! vehicle and I was satisfied as soon as I pulled into the lot! More

by Devon Lopez

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Victor

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Feb 24, 2026 -

Melloy Nissan responded

Devon, thank you for the 5-star review! We're so happy to hear that Victor was able to show you all the details of your vehicle and that you were satisfied from the moment you pulled onto the lot. Enjoy your new ride. Mike L. - Melloy Nissan

February 22, 2026

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You can’t go wrong at the dealership. Sal Chavez is top notch, he’s not a pain in the butt like most car salesman. He gets to know you, listens to what you are looking for and is so sp Sal Chavez is top notch, he’s not a pain in the butt like most car salesman. He gets to know you, listens to what you are looking for and is so spot on with your purchase. Always has a smile on his face, confident without being arrogant. I’ve purchased my last 2 cars from him. I have referred him to anyone that compliments my purchase and anyone that is looking for a car. The maintenance department is top notch too. More

by Patricia

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman , Sal Chavez

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Mar 23, 2026 -

Melloy Nissan responded

Patricia, thank you so much for the wonderful review! We are so happy to hear that Sal Chavez has earned your trust over your last two vehicle purchases. It’s great to know that his attentive, 'no-pressure' style and his expertise made such a positive impact. We truly appreciate your referrals and your kind words about our maintenance department as well. We look forward to seeing you (and anyone you send our way) again at Melloy Nissan! Mike L. - Melloy Nissan

February 20, 2026

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I worked with Alvin he sold me my car i bought 3 cars from him supper nice kid good help I would recommendthem to anyone in the market from him supper nice kid good help I would recommendthem to anyone in the market More

by nickapooh97

Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Alvin Marquez

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Mar 23, 2026 -

Melloy Nissan responded

Thank you so much for the 5-star review! We are incredibly grateful for your continued loyalty—buying three cars from us is the highest compliment we could receive. It’s wonderful to hear that Alvin provided such helpful service and made your experiences so positive. We’ll be sure to share your kind words with him and the rest of the team. We look forward to seeing you again at Melloy Nissan!" - Mike L. - Melloy Nissan

February 16, 2026

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Victor Blankenship & Jason Taylor are a great help which is why we had returned to make the vehicle purchase. Excellent service, will recommend Melloy and to speak with these guys for all needs requiring pu is why we had returned to make the vehicle purchase. Excellent service, will recommend Melloy and to speak with these guys for all needs requiring purchase needs. More

by kingzgraphix

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Victor Blankenship & Jason Taylor

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Feb 18, 2026 -

Melloy Nissan responded

Dear kingzgraphix, Thank you so much for choosing to return to Melloy Nissan for your recent vehicle purchase! We are thrilled to hear that Victor Blankenship and Jason Taylor provided you with such excellent service. Our goal is to make every experience smooth and helpful, and knowing that their support is the reason you came back truly means a lot to us. We appreciate your recommendation and look forward to assisting you with all your future automotive needs. Mike L. - Melloy Nissan

February 16, 2026

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Bought a 2023 nissan z beautiful car. Great place to do business. Excellent sales staff that cares about their customers. Service department is outstanding that cares about the customer Great place to do business. Excellent sales staff that cares about their customers. Service department is outstanding that cares about the customer More

by Roytuition

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Recommend Dealer

Yes

Other Employees Tagged: Eric Zisman, Roy Benson , Shawn Silva

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Feb 16, 2026 -

Melloy Nissan responded

Hi Roy, thank you so much for the glowing review! We are thrilled to hear you’re enjoying your beautiful 2023 Nissan Z—it’s truly a standout car. It’s our goal to provide a seamless experience from the showroom floor to the service bay, so knowing that both our sales and service teams hit the mark for you means the world to us. We’ll be sure to share your kind words with Eric Zisman, Ken Engle, and the rest of the crew. Enjoy every mile in that Z, and we look forward to seeing you again for your first service visit. Mike L. - Melloy Nissan

February 14, 2026

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I had an excellent and truly great car buying experience thanks to Safiya at Nissan. She was professional, knowledgeable, and incredibly helpful throughout the entire process. She made everything easy to un thanks to Safiya at Nissan. She was professional, knowledgeable, and incredibly helpful throughout the entire process. She made everything easy to understand, answered all my questions, and never made me feel pressured. Safiya went above and beyond to make sure I was comfortable and confident with my decision, and that level of care really stood out. If you’re looking for a smooth, stress-free, and positive car buying experience, I highly recommend asking for Safiya! More

by Jr.

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Safiya Saidova

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Feb 16, 2026 -

Melloy Nissan responded

Jr., thank you so much for the 5-star review! We are thrilled to hear that you had an excellent car-buying experience with us. It’s wonderful to know that Safiya provided the professional, knowledgeable, and pressure-free service we strive for. We want the process to be easy and transparent for all our guests, and we're glad Safiya made that happen for you. Mike L. - Melloy Nissan

February 14, 2026

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I worked with Alvin he’s a great salesman answers all my calls and questions I would really recommend them to anyone in the market if you need a car go see Melloy Nissan calls and questions I would really recommend them to anyone in the market if you need a car go see Melloy Nissan More

by beckyschreck

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Alvin marquez

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Feb 16, 2026 -

Melloy Nissan responded

Hi beckyschreck, thank you for the wonderful recommendation! We’re so glad to hear that Alvin took such great care of you. Being available to answer questions and provide support is exactly what we strive for, and it’s awesome to know Alvin made your experience so positive. We’ll be sure to pass your kind words along to him! Thank you for choosing Melloy Nissan, and we look forward to helping you or anyone you refer to us in the future. Mike L. - Melloy Nissan

February 13, 2026

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Melloy Nissan is a great dealership to come buy a car from. Everyone one there have great customer service. I have got 3 new cars from there. Eric has helped me throughout my purchases. from. Everyone one there have great customer service. I have got 3 new cars from there. Eric has helped me throughout my purchases. More

by adanp71

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Recommend Dealer

Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson , Lahny Porter

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Feb 16, 2026 -

Melloy Nissan responded

Thank you so much for being such a loyal member of the Melloy Nissan family! We are honored that you’ve chosen us for your last three vehicle purchases. It’s wonderful to hear that Eric Zisman, Mike Lee, and the rest of our team have consistently provided you with great customer service. We truly value your continued trust and look forward to helping you with many more miles to come. Thanks again for the high recommendation. Mike L. - Melloy Nissan

December 30, 2025

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Let me be a good bad example. I trusted Susan in the used car department to be honest and uphold her word(s). I was hesitant to purchase a used car sight unseen. Susan shook my I trusted Susan in the used car department to be honest and uphold her word(s). I was hesitant to purchase a used car sight unseen. Susan shook my hand and looked me in the eyes and "I promise I'll take good care of you." multiple times. It was my naivety believing her and the finance person, and the used care manager. Don't EVER BUY A CAR WITHOUT test driving it. Susan told me the car would be ready by Tuesday, well within the 5 day limit to return a used car. Somehow the car wasn't ready until that Thursday. 1 week past the signed contract date. I asked to void the sale. The male manager told me,"It's too bad, it's already been sold." I had brought my DD 214 into the dealership that Wednsday. I was told by Susan and others that it would only take a few minutes when I picked up the car since they had all the required documents. The day I picked up the vehicle, I made an appointment for my dog for her injury 3 hours after my scheduled pick up time. On my way, Susan called and told me I had to sign some more documents. I asked her how long, "just a few minutes." Well, I missed my dog's appointment because I was there over 2 hours! I specifically asked Susan if there was a problem w/ the financing. "oh, there's no problem." Well, that was another lie. I got financed but they had to go to another credit union. Supposedly the car had been detailed by Susan. There was a foam sticky circle stuck on the dashboard. I asked Susan if she saw it, she said no, show me. So, I did, "oh yeah I saw that." To add insult to injury, it was over 100 degrees that day. I was getting ready to leave, when Susan stopped me and told me I couldn't leave because she didn't have the truck keys and what did I do w/ them. I gave her the keys when I walked into the nightmare. So, I had to wait outside for another 20 minutes waiting for her to find the key. I was going to MN to see my sister. I was checking the car to make sure I had a jack, spare and put my battery cables in the car. The car was missing the jack. I messaged Susan who told me let me ask my manager about what I can do. I waited a day, no reply, so I went and bought a jack myself. Oh, they did offer me a free oil change, so I think I have like 3 free oil changes between the finance person, Susan and the one you get w/ purchase. The moral of my story is don't buy a car without test driving it. It's one thing to mistreat me but to cause harm to an animal is another whole level of cruelty. More

by plainjaneeggs

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Recommend Dealer

No

Other Employees Tagged: Mike Lee, Eric Zisman, Roy Benson

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Jan 02, 2026 -

Melloy Nissan responded

Nancy, Thank you for sharing your feedback. We take concerns like these seriously and feel it is important to clarify several key points, as there are significant inaccuracies in your account. This vehicle was purchased at auction specifically at your request, based on very detailed criteria you provided regarding model, color, and equipment. It was a difficult vehicle to locate, and transportation and reconditioning required several days. This timeline was communicated throughout the process. Regarding the claim of a “5-day return” or “cooling-off period,” New Mexico law does not provide a cooling-off period for in-person vehicle purchases. That provision applies only to certain in-home sales and does not apply to automobile transactions conducted at a dealership. Once the contract was executed, the vehicle was sold. Susan maintained thorough, time-stamped notes in our dealership CRM throughout this transaction. Those records do not support the claims of misrepresentation, dishonesty, or withheld information regarding financing, delivery timing, or vehicle condition. Financing was successfully completed, which can sometimes require placement with a different lender—this is common and fully disclosed during the process. With respect to vehicle condition, the vehicle was detailed prior to delivery. Any minor cosmetic concern could have been addressed had it been raised at the time. As for the jack, this is the first time the issue was raised—approximately seven months after the sale. Despite that delay, we offered reimbursement for the jack, which was declined. At no point were you prevented from leaving the dealership, nor were your keys intentionally withheld. Any suggestion that our staff acted with cruelty—toward you or any animal—is offensive and categorically untrue. Your personal scheduling decisions, including appointments unrelated to the vehicle purchase, were entirely within your control. We regret that you are dissatisfied, but we stand by our team’s professionalism and the documented facts of this transaction. We remain committed to fair, transparent, and respectful dealings with every customer. Mike L. - Melloy Nissan

Jan 02, 2026 -

plainjaneeggs responded

I called Susan about the jack. I showed Susan the white foam sticker on the dashboard. It is nice Melloy Nissan continues to lie. I was crying at the dealership because I missed my dog's appointment. Thanks for calling me a liar.

Jan 02, 2026 -

plainjaneeggs responded

I bought the parts. So, it's taken care of. No need to waste your time. That is the message sent to Susan. Amazing how when I went in my email looking for our correspondence, Susan's emails are gone. Talk about adding insult to injury. I WAS CRYING AT THE DEALERSHIP BECAUSE MISSING MY DOG'S APPOINTMENT. SO, this shows Melloy Nissan's lack of professionalism. If you are the same person I spoke to earlier today, at least that version was professional.

Ken Engle | Page 10

Finance Manager

Melloy Nissan

130 Reviews of Ken Engle