Kelsey Johnson
Kelsey Johnson at Regal Kia Lakeland
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Kelsey Johnson

Kia Service Adviser

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
818 Reviews
4.7

818 Reviews

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818 Reviews of Kelsey Johnson

September 25, 2024

Dealership Rating
Employee Rating

The truth is that while I have been pleased with the service I go elsewhere because the price is double compared to other reputable repair shops. More

by MIKECAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

Sep 26, 2024

Regal Kia Lakeland responded

Thank you for your feedback.

September 22, 2024

Dealership Rating
Employee Rating

We have always been pleased with the service at Regal when we take our Kia in for service. More

by ELFOLKS123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 26, 2024

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

September 07, 2024

Dealership Rating
Employee Rating

Great assistance fast service did not have me waiting for too long comfortable snacks and water and coffee for free can ask for more. I’m completely satisfied. More

by JGELPI562
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 12, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

September 06, 2024

Dealership Rating
Employee Rating

We like this dealership. It is always clean. Wish that they would start back vacuuming the cars back out. More

by thjjjcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Genesis Cruz

Sep 12, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

September 05, 2024

Dealership Rating
Employee Rating

Excellent and friendly staff. Extremely knowledgeable and courteous to all guests they encounter. Very happy to always give them my business! More

by willimhuston
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Regal Kia Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

September 04, 2024

Dealership Rating
Employee Rating

I have no complains about Jonathan and the KIA services. Jonathan is so knowledgeable about the services, recalls, etc. I'm so glad and pleased to deal with him. More

by soniabetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Sep 05, 2024

Regal Kia Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

September 03, 2024

Dealership Rating
Employee Rating

Although I was frustrated that the dealer could not complete my recall at the appointment, I was very impressed with Kelsey’s courtesy and kindness. More

by Joan Hillhouse
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Regal Kia Lakeland responded

Thank you for the 5-star review.

August 23, 2024

Dealership Rating
Employee Rating

I like this dealership because of the positive and helpful attitudes of its employees. lately, I have been mostly dealing with Kelcey Johnson, who, above all, is very professional. More

by ALGUERR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Regal Kia Lakeland responded

Thank you for this touching note. It has been our absolute pleasure to serve you.

August 21, 2024

Dealership Rating
Employee Rating

Friendly, Informative, Expedient, Knowledgeable, Professional, Proficient, Detailed, Approachable, Confident, Advisable, Transparent, Experienced, Flexible, Organized, Reassuring More

by magirouard75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

August 21, 2024

Dealership Rating
Employee Rating

Kelsey is excellent as always. Best of the Best. Takes care of me everytime. Regal is the best More

by GREGG.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Regal Kia Lakeland responded

Thank you Gregg!

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