165 Reviews
Write a ReviewDealership Experience
6 yrs, 5 mos
Industry Experience
33 yrs, 4 mos
Languages Spoken
English
165 Reviews of Keith Mujica
September 13, 2024
Big Star Cadillac provided A1 service. The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do wa The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do was to provide signatures. The finance manager, sales manager and my salesman were all excellent! I will definitely purchase a car from Big Star again! 5-stars all the way! More
Other Employees Tagged: Mark Mauricio, Ruben Cauton
September 13, 2024
Mark was the epitome of what a car salesman should be! He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel ve He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel very comfortable with such a large purchase. Mark even went above and beyond to have some minor physical items corrected - at no cost to me! While the car was being serviced, he and his Manager provided us with Perry Steakhouse gift cards to enjoy a good meal while we waited. He checked in with us days later after the purchase to see how things were going with the car. Mark was awesome! I will gladly refer my friends and family to Mark to purchase their next vehicles. More
Other Employees Tagged: Mark Mauricio, Ruben Cauton
September 12, 2024
Wonderful personal experience! Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. More
Other Employees Tagged: Amie Gulli
September 05, 2024
It was a very good experience to buy our truck in Big Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario More
Other Employees Tagged: Mario Paniagua
September 01, 2024
Great service very knowledgeable staff and the coffee machine was very nice. I am sold machine was very nice. I am sold More
Other Employees Tagged: Mike Pierce, Ainsley Roark, Raven Rasberry , Matthew Purvis
August 30, 2024
Mark Parsons was amazing and straight to the point. He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their cust He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their customer service skills and customers need be aware of their rate offerings, shop elsewhere also, do not go with what the finance department offers you initially. More
Other Employees Tagged: Mark Parsons
August 28, 2024
Everything was fantastic from the moment we entered the showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be ba showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be back when our leases are up! More
Other Employees Tagged: Benito Sanchez, Kevin Sonnier
August 17, 2024
Mayo was so helpful and very respectful. He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still good.Excellent customer service! More
Other Employees Tagged: Mike Pierce, Cyron Mayo
August 09, 2024
Lisa Velazco and Mike Pierce are the best to work with, super smooth process from the start, highly recommended!! I’ll be coming back for tye 25’ model super smooth process from the start, highly recommended!! I’ll be coming back for tye 25’ model More
Other Employees Tagged: Mike Pierce, Lisa Velasco