Keith Mujica

Big Star Cadillac provided A1 service. The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do wa The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do was to provide signatures. The finance manager, sales manager and my salesman were all excellent! I will definitely purchase a car from Big Star again! 5-stars all the way! More

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Mark was the epitome of what a car salesman should be! He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel ve He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel very comfortable with such a large purchase. Mark even went above and beyond to have some minor physical items corrected - at no cost to me! While the car was being serviced, he and his Manager provided us with Perry Steakhouse gift cards to enjoy a good meal while we waited. He checked in with us days later after the purchase to see how things were going with the car. Mark was awesome! I will gladly refer my friends and family to Mark to purchase their next vehicles. More

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Wonderful personal experience! Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. More

by lcrow217 Verified Customer Verified Customer

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It was a very good experience to buy our truck in Big Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario More

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Wiem was absolutely amazing. We had a great buying experience. Very knowledgeable. It was a pleasure working with her. We had a great buying experience. Very knowledgeable. It was a pleasure working with her. More

by bowlinggod300 Verified Customer Verified Customer

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Great service very knowledgeable staff and the coffee machine was very nice. I am sold machine was very nice. I am sold More

by shawn.m.muir Verified Customer Verified Customer

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Mark Parsons was amazing and straight to the point. He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their cust He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their customer service skills and customers need be aware of their rate offerings, shop elsewhere also, do not go with what the finance department offers you initially. More

by ct6buyer Verified Customer Verified Customer

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Everything was fantastic from the moment we entered the showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be ba showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be back when our leases are up! More

by JACKTUGG Verified Customer Verified Customer

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Mayo was so helpful and very respectful. He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still good.Excellent customer service! More

by MOIJO Verified Customer Verified Customer

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Lisa Velazco and Mike Pierce are the best to work with, super smooth process from the start, highly recommended!! I’ll be coming back for tye 25’ model super smooth process from the start, highly recommended!! I’ll be coming back for tye 25’ model More

by phcustoms2014 Verified Customer Verified Customer

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