Dealership Experience
14 yrs, 6 mos
Industry Experience
38 yrs, 4 mos
Languages Spoken
English
198 Reviews
Write a Review198 Reviews of Keith Mickens
September 27, 2018
Excellent service Great customer service with salesman and finance department . Very helpful and patient with my decision making ..As i was unsure of what i wanted .hel Great customer service with salesman and finance department . Very helpful and patient with my decision making ..As i was unsure of what i wanted .help guide me to pick out perfect vehicle. I recommend More
Other Employees Tagged: Hamad Matari
September 21, 2018
Great Dealership I recently purchased a TLX from this dealership at a fair and reasonable price. Everyone that I interacted with at this dealership was courteous and r I recently purchased a TLX from this dealership at a fair and reasonable price. Everyone that I interacted with at this dealership was courteous and responsive and made me feel like I was joining a family. Lovena, my sales representative, was knowledgeable and a pleasure to work with. More
Other Employees Tagged: Jaime Borja, Annabel Galarza, John Nguyen, Lovena Sangiovanni
September 03, 2018
Fast Curtious and Honest People Picked up a Used 2008 Acura MDX from Keith at DCH Acura. I was treated with respect and as if I was buying a new car. No hassle deal and from what I s Picked up a Used 2008 Acura MDX from Keith at DCH Acura. I was treated with respect and as if I was buying a new car. No hassle deal and from what I seen, a relaxed dealership with very little pressure. Would definitely recommend these guys. Thanks Keith for everything. More
Other Employees Tagged: Colleen Amirr , Jaime Borja
August 31, 2018
Great deals I went to a lot of dealers before I found DCH Montclair Acura. I was afraid to go to a high end car dealer for a lower end used car, but I'm glad I di I went to a lot of dealers before I found DCH Montclair Acura. I was afraid to go to a high end car dealer for a lower end used car, but I'm glad I did! My car was listed at a great starting rate so the "haggle" process was short and easy and I got luxury service. More
August 12, 2018
Ultimate car shopping experience !!! Outstanding service in a beautiful facility. I would call it ultimate car shopping experience. We purchased used RDX but it looks and drives like new Outstanding service in a beautiful facility. I would call it ultimate car shopping experience. We purchased used RDX but it looks and drives like new. Lora, Keith and Team, Thank You! More
Other Employees Tagged: Lora Moore
August 10, 2018
Made it easy! Keith Mickens was really great! My husband and I were very pleased with his attention and help. Keith remained helpful even after the purchase. Keith Keith Mickens was really great! My husband and I were very pleased with his attention and help. Keith remained helpful even after the purchase. Keith answered every question I had. He even found my belongings in my trade in and returned them to me. Additionally, he got down and dirty and touched up my car :) Jaime Borja, was friendly and gave realistic sound advice regarding financing and all of the options available. My husband and I really appreciated his approach! More
Other Employees Tagged: Jaime Borja, Latoya Davis
August 03, 2018
Best customer service and family oriented experience Honesty, Friendly, Professional!! 100% customer service to your needs and wants. My experience and interaction with the salesman and finance dept. wa Honesty, Friendly, Professional!! 100% customer service to your needs and wants. My experience and interaction with the salesman and finance dept. was Awesome! Follow- up dynamic as well. More
Other Employees Tagged: Hamad Matari
July 29, 2018
Smooth interaction on sales swap I need to mention Keith Mickens off the bat, he is a class act and a straight shooting guy. I came in for service on a 2015 rdx and a 2016 mdx caught I need to mention Keith Mickens off the bat, he is a class act and a straight shooting guy. I came in for service on a 2015 rdx and a 2016 mdx caught my eye, I asked Keith how much of a problem was it to cancel the rdx and start fresh with the mdx; he said if that’s what you want it’s not a problem. Keith made the whole process a pleasure, he took me for a test drive to point out some features and let me see that I definitely made the right decision. More
July 25, 2018
Easy and Courteous We got the best deal for the area and the employees are attentive, courteous, and expedient. They beat the other dealerships' prices and we were in an We got the best deal for the area and the employees are attentive, courteous, and expedient. They beat the other dealerships' prices and we were in and out in a few hours. More
Other Employees Tagged: Colleen Amirr , Hamad Matari
July 25, 2018
ly Keith, Richard and staff They were very helpful and had good insite that was Best for me.they were very patient, and polite.as a glory staff it is very important to be able to They were very helpful and had good insite that was Best for me.they were very patient, and polite.as a glory staff it is very important to be able to connect with the public in a way they feel comfortable and know that they are helping you.Keith is a good salesperson.I'm am pleased to have met them all. Alan More
Other Employees Tagged: Colleen Amirr , Jaime Borja, Ted Craig, Tim Hlavenka, Richard Morales, Robert Westervelt

