Keith Mattingly | Page 6

Quick, easy, and pleasant! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! More

by betsypetunia Verified Customer Verified Customer

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Good and reliable service as always. Thank you Keith&staff. Got my new tires just in time! Thank you Keith&staff. Got my new tires just in time! More

by JENNEKETIMMERMANS Verified Customer Verified Customer

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Customer service is definitely lacking at this dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especia dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especially for an oil change. Over three hours later and a call to the dealer I learned that the car was still not ready and needed an additional 15-20 minutes. This is not the first time I have experience this. Car was not vacuumed or washed which was conducted with previous visits. Consistency is key with customer service and this dealership really lacks this. I think Volvo needs to take a look into the operations of this dealership. I would never purchase a new Volvo form this place. More

by JSAYWARD Verified Customer Verified Customer

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Keith is the man! Great service as always. Really helpful and user friendly. Thank you very much. Great service as always. Really helpful and user friendly. Thank you very much. More

by HOEVEL.DANIEL Verified Customer Verified Customer

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Courteous, prompt service always whenever we visit this dealershop. Would recommend highly to anyone requiring service. dealershop. Would recommend highly to anyone requiring service. More

by ARATHMYSTIC Verified Customer Verified Customer

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Secor Volvo of New London provides excellent service with a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. More

by PORTERDJ Verified Customer Verified Customer

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The service advisor was excellent informative courteous and overall service experience was terrific from scheduling to timely completion and overall service experience was terrific from scheduling to timely completion More

by EdM Verified Customer Verified Customer

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These guys are the best! Everyone says don’t bring your car to the dealership for service. I say they are wrong. Thank you Eric Weiss, and team. Everyone says don’t bring your car to the dealership for service. I say they are wrong. Thank you Eric Weiss, and team. More

by reanispence Verified Customer Verified Customer

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Julie was amazing to deal with, she was friendly and responsive and helped me understand features of the car I had not understood, taking her time to go over them with me as I sat in the drivers seat an responsive and helped me understand features of the car I had not understood, taking her time to go over them with me as I sat in the drivers seat and her in the passenger seat. I truly appreciate how kind she was to give me that time. Volvo is the best and there is no better place than Secor! Service department leads them to the TOP! More

by SUSANLPARODI Verified Customer Verified Customer

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Always a pleasure to work with Keith regarding any service on my Volvo Xc90. He is always friendly, professional and helpful. It really makes a difference to have this level of competence in a deale service on my Volvo Xc90. He is always friendly, professional and helpful. It really makes a difference to have this level of competence in a dealership. Thank you, Keith. More

by AMKENNEDY77 Verified Customer Verified Customer

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