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Keith Mattingly

Overview Reviews (296) Inventory (118)

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Keith Mattingly

Keith Mattingly | Page 12

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7

296 Reviews

Overview Reviews (296) Inventory (118)

Dealership Experience

6 yrs, 10 mos

Industry Experience

28 yrs, 7 mos

4.7

296 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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296 Reviews of Keith Mattingly

May 11, 2024

Dealership Rating

Employee Rating

x x x x x x x x x x x xx xxx x x x More

by Bill1936

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Weiss , Julie Mei

May 13, 2024 -

Secor Volvo Cars responded

Thank you for rating Secor Volvo Cars five stars, Bill!

April 24, 2024

Dealership Rating

Employee Rating

Great service and knowledgeable staff. They went above and beyond to get me the car I was looking for. They make the process as easy as can be. I would highly recommend them to anyone loo They went above and beyond to get me the car I was looking for. They make the process as easy as can be. I would highly recommend them to anyone looking for a Volvo vehicle. More

by ctsublime86

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diane Gebhard, Steve Matters, Kayleigh Sweet, Anthony Mitchell

Apr 24, 2024 -

Secor Volvo Cars responded

We're so glad to know you had a great experience with our team at Secor Volvo Cars! It's wonderful that we could assist in finding the perfect car for you. We appreciate your recommendation and look forward to serving any future needs.

April 18, 2024

Dealership Rating

Employee Rating

Excellent work and service experience as always. Very happy with secor and the team. Thanks! Very happy with secor and the team. Thanks! More

by CHANOVER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 19, 2024 -

Secor Volvo Cars responded

Thank you for rating us five stars! We look forward to providing the best service for all your future automotive needs! - Secor Volvo Cars

April 12, 2024

Dealership Rating

Employee Rating

It is always a pleasure to deal with Secor service. Eric went over and above in helping me. Eric went over and above in helping me. More

by feinsteinandrew1950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 15, 2024 -

Secor Volvo Cars responded

Thank you for rating us five stars, Andrew! We look forward to seeing you again! - Secor Volvo Cars

April 05, 2024

Dealership Rating

Employee Rating

Extremely professional and proactive. They put customers first and it showed. I’m very impressed. They put customers first and it showed. I’m very impressed. More

by CHERIE.BALDOZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 06, 2024 -

Secor Volvo Cars responded

Hi Cherie! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Secor Volvo Cars. Our team always strives to prioritize our customers and provide excellent service. If you ever need anything else, please don't hesitate to reach out. We're here to help!

April 05, 2024

Dealership Rating

Employee Rating

Keith was great to work with! He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. More

by Liz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 05, 2024 -

Secor Volvo Cars responded

Liz, we're glad to know Keith kept you well-informed during your car's service at Secor Volvo Cars. Thanks for sharing this positive feedback!

April 03, 2024

Dealership Rating

Employee Rating

A pleasure to deal with volvo in new london every experience there wonderful employees terrific experience there wonderful employees terrific More

by MYSTIQUE1432

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 03, 2024 -

Secor Volvo Cars responded

Hi Mystique! Thank you for leaving us this five-star review and kind words about our sales team at Secor Volvo Cars! We'll see you next time!

April 02, 2024

Dealership Rating

Employee Rating

Great experience. They were very personable Diane was our salesperson. We enjoyed working with her. She was very knowledgeable. They were very personable Diane was our salesperson. We enjoyed working with her. She was very knowledgeable. More

by mimimath2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Apr 02, 2024 -

Secor Volvo Cars responded

Hi! We're glad to know that you had a great experience with us at Secor Volvo Cars! Diane and our team always strive to provide knowledgeable, personable service. Thanks for sharing your feedback!

March 31, 2024

Dealership Rating

Employee Rating

xxxx xx xx xx xx xx xx x x x x. x.x']]]x]]]]]x]x]x x.x']]]x]]]]]x]x]x More

by Bill1936

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diane Gebhard, Eric Weiss , Julie Mei, Laura Phillips

Apr 01, 2024 -

Secor Volvo Cars responded

Thanks for the five-star rating, Bill - it is much appreciated by all of us here at Secor Volvo Cars!

March 30, 2024

Dealership Rating

Employee Rating

Good recommendations on what to address during this periodic maintenance appointment. Cost was about what I expected for a Volvo. Be specific about how long it will take. If you think it will take a periodic maintenance appointment. Cost was about what I expected for a Volvo. Be specific about how long it will take. If you think it will take all day, tell me that up-front. Would be nice to count on a ride back to work. More

by PSCOTT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julie Mei

Apr 01, 2024 -

Secor Volvo Cars responded

Thank you for the review. We appreciate your feedback and will take note of the communication surrounding estimated service times for future improvements. Thanks again! - The Secor Volvo Cars Team

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