Keith Lindsay | Page 16

Keith Provided a pleasant and exceptional experience. I'm grateful I connected with Keith when I inquired about a 2021 bmw vehicle ! Thank you Keith and Rallye BMW! grateful I connected with Keith when I inquired about a 2021 bmw vehicle ! Thank you Keith and Rallye BMW! More

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I’m less than 90day into my lease and after my experience with the service dept I regret my purchase. The tire sensor light kept coming on even after adding air. I didn’t have an appt and brought the car to with the service dept I regret my purchase. The tire sensor light kept coming on even after adding air. I didn’t have an appt and brought the car to service at 8:15am. I was told they didn’t have a loaner available since I didn’t have an appt and Monday’s are their busiest day. I obviously didn’t expect to have an issue with the car so soon. I would think since I was told as part of my lease I would be given a loaner they would keep stock on hand for customer in similar situations but instead I paid $12 for an Uber. I complained while at the location and was never offered a home ( which was less than 10mins away). I asked for a call back from my sales rep and never received one until I emailed a photo of my tire pressure reading after picking the car up. I was given the car with different amounts in each tire one had almost 40 while the rest were at 35. I’m not sure why they would service the car for an issue with the tires, tell me they will check all 4 tires and turn around and give me the car like that. I can’t help but to think since I opted not to purchase a new tire for $400 they didn’t care much about me after that point. When I mentioned my experience with the service dept to my sales rep, he explained someone should’ve offered me a ride home and he would have a service manager call me to “ make things right”. I received another call where I guess making it right was telling me how great my experience should’ve been along with the traditional sorry for what took place. So much for luxury service to go with my luxury car! More

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Keith was a pleasure to work with and very professional he listen to my needs and was able to get me into a vehicle that works for me. I would recommend him to others in the future he listen to my needs and was able to get me into a vehicle that works for me. I would recommend him to others in the future More

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Great service and unusually pleasant car buying experience. Keith provided outstanding customer service and the car buying process was easy and stress free. Thank you experience. Keith provided outstanding customer service and the car buying process was easy and stress free. Thank you More

by ellenburti Verified Customer Verified Customer

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The entire sales process was very pleasant from beginning to end. ....................... A A A A A A A A A A A A A A to end. ....................... A A A A A A A A A A A A A A More

by bobbleistein Verified Customer Verified Customer

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Great and streamlined experience. Mika was great to work with. Knowledgeable and very friendly. Keith Lindsay also was reasonable to negotiate over email which was very nice. with. Knowledgeable and very friendly. Keith Lindsay also was reasonable to negotiate over email which was very nice. More

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Everyone was professional and friendly.. my salesman was very nice and went above and beyond for me. Sharonda James was outstanding.. 5 stars for her!!! very nice and went above and beyond for me. Sharonda James was outstanding.. 5 stars for her!!! More

by shellgb067 Verified Customer Verified Customer

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Can’t say enough about the great experience i had with Keith Lindsay and the team Over at rallye Bmw. 10/10!! Great experience awesome Keith Lindsay and the team Over at rallye Bmw. 10/10!! Great experience awesome More

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BMW X5 Just purchased a BMW X5 from Rallye BMW.. When I first got to Rallye, I was impressed with the line up of vehicles on the lot & in the showroom. Afte Just purchased a BMW X5 from Rallye BMW.. When I first got to Rallye, I was impressed with the line up of vehicles on the lot & in the showroom. After signing in with the front desk. I was met my Keith Lindsay, I introduced myself too him and we got down to business right away. Keith was very detailed and professional. He answered all my questions that I had and put my mind at ease. More

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Fast, straightforward, pleasant experience Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward and easy to work with, and he was respectful of our desire to do everything remotely during the pandemic. I came in expecting the process to be hugely time-consuming, and it was the exact opposite. Keith was very accommodating, answered all of my questions promptly, and made sure everything went smoothly throughout. I couldn't be more pleased that he was willing to deliver the car directly to our home, and that it took only a couple of days from the time of my first research phone call to when we received our car. I highly recommend the Rallye dealership and Keith in particular! More

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