Keith King
Keith King at Bob Hook Chevrolet
Refer Me

Keith King

Service Advisor

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

Contact Me
not yet
rated
9 Reviews
not yet
rated

9 Reviews

Write a Review

9 Reviews of Keith King

November 17, 2024

Dealership Rating
Employee Rating

Excellent service was delivered by Bob Hook. The staff were friendly and answered any questions I had. More

by mrhodes236
Recommend Dealer
Yes
Nov 18, 2024

Bob Hook Chevrolet responded

mrhodes236, thank you very much for the five-star rating! We greatly appreciate it. We're glad to hear that we were able to assist you. Please let us know if you have any other questions. Sincerely, Bob Hook III General Manager

November 05, 2024

Dealership Rating
Employee Rating

Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said h More

by wgshepard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitchal Terry

Nov 13, 2024

Bob Hook Chevrolet responded

Hi Wgshepard10, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Bob Hook III General Manager

March 07, 2023

Dealership Rating
Employee Rating

I would never go back. I have never met a person who was more rude. We pulled up to the service bay because we made an online appointment. Then we were told everyone was More

by mel.head
Service Communication
Recommend Dealer
No
Mar 14, 2023

Bob Hook Chevrolet responded

Mr. Head, thank you for your feedback. We have certainly experienced delays in getting vehicles completed recently, mainly due to delays in getting parts. I’m glad we gave you a transparent estimate of how long it might take, and I understand your disappointment in our timeline. We are working hard to get back to the same-day service levels that our customers have come to expect Sincerely, Bob Hook III General Manager

January 10, 2023

Dealership Rating
Employee Rating

the employees do what they say they will do at a fair price they give. More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Bob Hook Chevrolet responded

Hi Evan, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

September 05, 2022

Dealership Rating
Employee Rating

I have a 2016 Chevy Equinox and a Zurich Service Warranty that I bought from Bob Hook Dealership in 2019, mileage is 47485. The vehicle developed a leak from the sun roof when it rains. Water will pool under More

by Michael Founder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 13, 2022

Bob Hook Chevrolet responded

Hi Michael. Thank you for your feedback. We are glad to get you a courtesy car so we could take another look at your car and get this resolved for you. We appreciate your patience. Sincerely, Bob Hook III, General Manager

June 05, 2022

Dealership Rating
Employee Rating

Excellent service. The staff at bob hook is top notch. I will always bring my vehicles there More

by Bryan40165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Bob Hook Chevrolet responded

Hi, Bryan40165! Thank you for the 5-star rating. Your loyalty and trust mean the world to us. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

May 10, 2022

Dealership Rating
Employee Rating

Great people, very helpful, and big selection of cars to pick from, would recommend to anyone! More

by AustinG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, William Dabney

May 10, 2022

Bob Hook Chevrolet responded

AustinG, thank you for the 5 star review. We're so glad to hear you had a great experience, and we hope to be able to work with you again soon! - Bob Hook III, General Manager

August 02, 2021

Dealership Rating
Employee Rating

We have been dealing with Matt Cooper for a few years now, and would highly recommend him for a great experience! He goes above and beyond to make sure that you are happy and get the vehicle you desire! More

by ptlady42712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Bob Hook Chevrolet responded

Thank you for the stellar review, ptlady42712! We're happy to hear that working with Matt earned us your recommendation. We look forward to your next visit. Have a wonderful day!

May 17, 2021

Dealership Rating
Employee Rating

Great service department ! Got my vehicle in quick and kept me Updated. I love the free shuttle service to work and they even pick me up More

by jaime40165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Bob Hook Chevrolet responded

Thank you for taking a moment to leave us this review, jaime40165. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

Dealership Inventory (246 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $45,780
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Trax car, priced at $26,190
2025 Chevrolet Trax
new
Summit White exterior
Automatic
Front-wheel Drive
new 2024 Chevrolet Colorado car, priced at $60,500
2024 Chevrolet Colorado
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $47,599
2025 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
used 2021 Chevrolet Traverse car, priced at $21,578
2021 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Silverado EV car, priced at $89,995
2024 Chevrolet Silverado EV
new
Black exterior
Automatic
All-wheel Drive