Dealership Experience
4 yrs, 7 mos
Specialties & Trainings
Chevrolet Certified Service Consultant
379 Reviews
Write a Review379 Reviews of Keith Broussard
February 02, 2023
The representative told me he would call me back when my vehicle was done and I never received it. I just showed up because I had to go to work and just had to hope my vehicle was done. Luckily there was an vehicle was done and I never received it. I just showed up because I had to go to work and just had to hope my vehicle was done. Luckily there was another representative who went to get my vehicle because there weren’t any porters available to go get my vehicle or one wasn’t called by the cashier, I’m not sure about that. I was also charged about $9 extra for cleaning supplies and nothing was explained to me why they had to use that and if I had to pay for it then why wasn’t the supplies left in my vehicle I paid for them right. Usually when just a basic oil change is done they lift your vehicle and remove a drain plug to gravity feed the oil out and replace it when done. Then they’ll exchange your oil filter. Lastly they will use a hose which goes directly into where you check your oil and that is pumped not poured so I’m wondering where would the need for cleaning supplies come in at. That’s seems like a phantom charge and if it’s not then where was the communication and illustration. More
Other Employees Tagged: Tall white woman did good checking on me and going to get my vehicle
January 29, 2023
The service department did not keep me waiting for my appointment. They did my service quickly and got me out. appointment. They did my service quickly and got me out. More
Other Employees Tagged: Paul Sposito , Alex Bingham, Carlos DeCastro
January 28, 2023
Brought my Tahoe in for a oil change and tire rotation had me out in a little over an hour then took it around back to have it detailed Donald did an excellent job was very happy had me out in a little over an hour then took it around back to have it detailed Donald did an excellent job was very happy More
January 14, 2023
the wait is too long but overall the service and employees are great i will return when in need of a oil change employees are great i will return when in need of a oil change More
Other Employees Tagged: Paul Sposito , Carlos DeCastro
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