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Kaylin Rainwater
Kaylin Rainwater
Service Care Center Supervisor
Molle Toyota
601 West 103rd Street
Kansas City, MO 64114
39 Reviews
Dealership Experience
13 yrs
Employee Video
39 Reviews of Kaylin Rainwater
August 15, 2023
Hats off to the Molle Toyota service center staff including appointment personnel, service tech #3035 and the center checkin-in / check-out staff. After making an appointment on August 11-2023, I to including appointment personnel, service tech #3035 and the center checkin-in / check-out staff. After making an appointment on August 11-2023, I took my 2016 Highlander with 71000 miles on the odometer into Molle Service center on August 14, 2023. I've owned the vehicle since it was new and assumed it was due for at least new brake pads. After dropping the car off around 9 am, I fully expected to hear that they changed front and rear break pads. However I was pleasantly surprised to get a call back around 10 am stating that the brake pads were fine with 6 mm left. Asked over the phone if I had other concerns about break performance, I said 'no' but I was glad to not incur replacement cost at this time. I was especially surprised that there was no charge at all, including the inspection that I sure would be 30-50 dollars at other locations. They were very easy and pleasant to work with. I have had good experiences with Molle Toyoto service center in the past and have always found them to be very trustworthy. Thank you Molle Toyota! More
by David Z
Other Employees Tagged: Tech 3035, and car reception desk staff
July 06, 2022
Kaylin is very pleasant on the phone, friendly and knowledgeable, great customer service. Kaylin is definitely a valuable asset to Molle Toyota . knowledgeable, great customer service. Kaylin is definitely a valuable asset to Molle Toyota . More
by astroguy38
Other Employees Tagged: Jason Murray, Brandon Holsburg
April 09, 2020
Excellent Service I received excellent service from all employees I came in contact with. I can't remember her name, but the woman at the desk was extremely helpful. I received excellent service from all employees I came in contact with. I can't remember her name, but the woman at the desk was extremely helpful. More
by ANSELMIS
Verified CustomerApril 04, 2020
Molle always comes through! My wife trusts Molle and keeps sending me back here and I must say, she is right!! Thanks guys!! I had a collision and then a rental. You were amazing! keeps sending me back here and I must say, she is right!! Thanks guys!! I had a collision and then a rental. You were amazing! More
by RADHIKA.GUPTA
Other Employees Tagged: Rick in sales?
January 20, 2020
Scheduled Maintenance for C-HR I always have had good experiences with having my cars serviced. I have had two Scion XB's and now a Toyota C-HR. I am notified if they find any probl I always have had good experiences with having my cars serviced. I have had two Scion XB's and now a Toyota C-HR. I am notified if they find any problems during service, I am given the options for correcting the issue. The techs are friendly and knowledgable. More
by LBRADT
Other Employees Tagged: Clayton Bailey, Justin Ayers
November 01, 2019
The unprofessionalism of Molle Toyota is astounding. USB port on my car is still not working on a car that I bought less than two years ago(that they have under my ex’s name[we’ve been divorced OVER 10years port on my car is still not working on a car that I bought less than two years ago(that they have under my ex’s name[we’ve been divorced OVER 10years]). Avoid the nightmare and shop somewhere else. Pure laziness and apathy More
by Astrang
Other Employees Tagged: Janet Robinson , Hannah Cummings, Jordan Darby
October 31, 2019
In need of tires I called to check on some tires and needed them soon,so knowing that I would not be able to take my car in the next morning I was able to drop it off I called to check on some tires and needed them soon,so knowing that I would not be able to take my car in the next morning I was able to drop it off that night and leave my car there. More
by sylvestertraylor
Other Employees Tagged: Tim Sutherland
September 15, 2019
Body work Excellent customer service! The collision center office staff were so nice and helpful. I wouldn't buy or service my 4Runner with any other dealersh Excellent customer service! The collision center office staff were so nice and helpful. I wouldn't buy or service my 4Runner with any other dealership. More
by HDM1
Other Employees Tagged: All of the collision center office staff.
August 27, 2019
Quick and friendly I made my appointment the same day and was able to get in and out to have my oil changed and a lug nut repaired in a very timely manner. Everyone is a I made my appointment the same day and was able to get in and out to have my oil changed and a lug nut repaired in a very timely manner. Everyone is always nice and the price is competitive. More
by SRWEBB1021
Other Employees Tagged: Tim Kelley
August 24, 2019
Peace of mind Wrecks are traumatic. Usually the whole process, not just the wreck itself. With Molle service center in charge and my USAA auto insurance working t Wrecks are traumatic. Usually the whole process, not just the wreck itself. With Molle service center in charge and my USAA auto insurance working together, I only felt the trauma of the wreck day, then was in good hands for the next two weeks. Worth buying the car there just to get this super service ! More
by VLBONDON
Other Employees Tagged: Janet Robinson , Emily Williams
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