Kaylee Salisbury | Page 2

Had both vehicles serviced with oil change using a coupon. noticed that a charge for $12.79 For oil additive had been charged. Dont understand why you are charged for oil additive when you are have oi coupon. noticed that a charge for $12.79 For oil additive had been charged. Dont understand why you are charged for oil additive when you are have oil changed every 5,000 miles with a top synthetic oil????? Really wonder if the additive was even put in. If so, probably didn't need the extra quart of oil over the normal charge for 5 quarts. Still don't understand why a full service quick lube bay was not installed in the new facility. New facility has great waiting room and finally clean restroom facilities. More

by rhreb Verified Customer Verified Customer

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The ladies in reception were wonderful. They could have used some help on a saturday. They could have used some help on a saturday. More

by harrison.ladonna Verified Customer Verified Customer

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They were nice it was very clean my sales person was really nice josh yup really nice josh yup More

by APRILBURT709 Verified Customer Verified Customer

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Friendly, easy people to worm with. The sale was quick and smooth. Everyone was very accommodating! The sale was quick and smooth. Everyone was very accommodating! More

by tracilynn.mom3 Verified Customer Verified Customer

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Estimate for service was $60. I had a coupon for oil change for $49.99. Bill was $82 No one could tell me why other than “the computer charges that and we can’t change it” Then s I had a coupon for oil change for $49.99. Bill was $82 No one could tell me why other than “the computer charges that and we can’t change it” Then said my car used an extra quart of oil. They have done every oil change on my car since it was brand new in 2021 and it has never needed extra oil! That will be the last time they change the oil in my car! They scammed me! More

by Dragonfly Verified Customer Verified Customer

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Service writers were excellent. New facilities are great, finally got clean bathrooms and a waiting room that's comfortable, not the old wore out chairs in the old facility. the co New facilities are great, finally got clean bathrooms and a waiting room that's comfortable, not the old wore out chairs in the old facility. the coffee pot were empty at 11 am. Still don't understand why you don't have a quick lube service bay. Both oil changes were added a oil treatment for $12.89 without asking. Why do you need oil treatment when your using synthetic oil with 5,000 mile changes??? Customer service was great!!!! More

by rhreb Verified Customer Verified Customer

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Previously, I scheduled an appointment for an oil change. Wait time and service was great. Wait time and service was great. More

by bmcdanie0 Verified Customer Verified Customer

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I had to return my car because it was not fixed after it was there all day while I was working. was there all day while I was working. More

by pattyarsmith Verified Customer Verified Customer

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Slow. . practically a brand new vehicle needing so much work.. sent my son and everything wrong with the vehicle . practically a brand new vehicle needing so much work.. sent my son and everything wrong with the vehicle More

by terel8 Verified Customer Verified Customer

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Great service, friendly staff. Have not had any problems in the years I have had vehicle service. Have not had any problems in the years I have had vehicle service. More

by emmittlj Verified Customer Verified Customer

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