Kay Jones

I don’t write any google reviews, but I felt the responsibility to write one. This business is truly “Exceptional”. After a totaled vehicle, I immediately needed to buy a pre-owned vehicle. After responsibility to write one. This business is truly “Exceptional”. After a totaled vehicle, I immediately needed to buy a pre-owned vehicle. After an online research, I have selected a certain vehicle model that a few were available in different dealerships. I visited one dealership and did not have a good experience with sales person and the vehicle. Then I moved on to the second dealership (Toyota). Lack of courtesy, pushy salesperson, shady business and very terrible experience. This Toyota dealership has failed in every aspect including the general manager that I wasted my time to speak. I felt like a pray. When I walked out they texted me an incredibly low OTD (meaning out the door price as I learned later) price. I am a man of principles and integrity. I did not care. I never do business with bad people. I also realized that I marked a last resort vehicle at Subaru Sport as a last option. So, I came to this place by pure luck on a very dark and heavily raining Sunday little after 5PM, which less than an hour their closing time. I met Ms. Constance C Moore, Mr. Edwin Cotto and also Ms. Kay Jones. Ms. Moore has done a fantastic job on privacy, and process. She took special care in introducing the vehicle under heavy rain. My family including two kids had a pleasant experience. After also speaking with Mr. Cotto, we agreed to meet today by noon. We went through all the paperwork and Mr. Gonzalez (Finance) got me loan with a great rate. Ms. Moore helped us in every detail throughout the entire process until we hugged and left with our vehicle. She even followed up with an email to reach back to her in case of any issues. I did not feel that I was in a dealership during these two days. Instead, I felt like I was in a business place with high level of courtesy and professionalism. I say “exceptional” because this place feels like how a dealership model should be. You feel trusting and secure environment. Employees have been working there for years and very low turnover rate explains the work culture. This will always be my first choice for any future vehicle purchases. I am very thankful for everyone helped us with our vehicle purchase. More

Print

The dealership was clean and spacious. The busy service department is stocked with snacks. They also had a giant fancy coffee machine for all to enjoy. My salesperson, Jimmy, was super The busy service department is stocked with snacks. They also had a giant fancy coffee machine for all to enjoy. My salesperson, Jimmy, was super enthusiastic, professional, and friendly. He was extremely knowledgeable about cars as well. After working with Hector, the Finance Mgr, who was also fantastic, to help me get a car, Jimmy introduced me to different staff members in different department. There were rescue puppies out front that day as well! All in all, my car-buying experience at this dealership was a very pleasant one. More

Print

The dealership was clean. The employees were pleasant and professional. The advertised price was fair. No pressure sales. Kris was knowledgeable and answered all my questio The employees were pleasant and professional. The advertised price was fair. No pressure sales. Kris was knowledgeable and answered all my questions and took the time to explain the service department to me. I called ahead to make sure the car I wanted was on the lot. Kay kept the key at her desk until I arrived, so the car wouldn’t be sold while I traveled to the dealership. Sport Subaru also gave me a fair trade on the junker I drove in. I do wish it was a bit easier to figure details ahead of time about the add ons such as the My Subaru App, the details of the infotainment system, the warranty options. More

Print

From the moment I walked through the front doors I was greeted immediately and professionally. Assigned and young man named Zach Gaskill. Zach was absolutely great. He knew all about Subaru, his paperwork greeted immediately and professionally. Assigned and young man named Zach Gaskill. Zach was absolutely great. He knew all about Subaru, his paperwork and most important how to get things done. John Frisbey is definitely the backbone of the finance department, he made everything very clear and simple to understand. I took the tour and meet everyone. My new Subaru was a perfect delivery Thanks to All. More

Print

I live in xx. Augustine Fl, I traveled 97 miles to buy a Forester from Sport Subaru. It was about 4 to 5 thousand less than the dealerships near me. I turns out yo Augustine Fl, I traveled 97 miles to buy a Forester from Sport Subaru. It was about 4 to 5 thousand less than the dealerships near me. I turns out you have excellent people working there. Couldn't be happier. Thanks! More

Print

Kay, C. Moore, and Marc were excellent! Pleasant to deal with! Highly recommended! Would buy from them again! Moore, and Marc were excellent! Pleasant to deal with! Highly recommended! Would buy from them again! More

Print

Best experience for buying a new car. No hassle and great pricing. I would fully recommend. No hassle and great pricing. I would fully recommend. More

Print

We were originally nervous coming in because we’ve had bad experiences with dealerships in the past. But everyone here was incredibly nice, helpful, and welcoming. They were even able to get us a better i bad experiences with dealerships in the past. But everyone here was incredibly nice, helpful, and welcoming. They were even able to get us a better interest rate, and the whole experience was smooth from start to finish! Wesley was our sales associate, and he made us feel comfortable and confident throughout the process. We left happy with our purchase and will definitely be back in the future. We truly appreciate everything, and a big thank you to Wesley, Hector, and Kay for making this such a positive experience! More

Print

Thank you to C Moore and all of the friendly faces I met at Subaru Sport yesterday. You all made my first purchase so seamless and comfortable without the pressure and hassle. I truly appreciated how welcom at Subaru Sport yesterday. You all made my first purchase so seamless and comfortable without the pressure and hassle. I truly appreciated how welcoming everyone was and the care that went into the details of my purchase. Thank you to Kay & Dorothy for their friendly coordination of my appointment scheduling and directions upon arrival. To C Moore for walking my husband and I through all of the details of my new Crosstrek and its features, having us test drive and going through all of the details with pricing information. Ramon for welcoming my husband and I and taking care of my loan application providing me with a fair deal. Daymon for a warm welcome and for scheduling a tutorial for my new car. Paul in service for taking care of my detailing and car wash, and Hector in Finance for finalizing my documentation and with my seamless tag transfer. Excited to be apart of the subaru sport team! :) More

Print

I cannot say enough good things about our experience with Kay, Michael, and especially Constance. From start to finish, they took incredible care of us and made the entire process smooth, enjoyable, and Kay, Michael, and especially Constance. From start to finish, they took incredible care of us and made the entire process smooth, enjoyable, and completely stress-free. Kay and Michael were fantastic right from the beginning, expertly negotiating the price for us through email and making sure we got a great deal without any hassle. Constance, however, was truly exceptional. Her impeccable professionalism, extensive knowledge, and genuine care stood out the entire time. She anticipated our needs, answered every question thoroughly, and handled every detail with the highest level of competence and warmth. She made us feel completely supported and confident throughout the whole experience. This team is outstanding. I would recommend them to anyone without hesitation — they turned what could have been a complicated process into an awesome, positive experience. Thank you, Kay, Michael, and especially Constance! More

Print