Katrin Bassenger | Page 7

Katrin Bassenger is a superb customer service representative. Truly, it was the most enjoyable car purchase we have ever experienced (and we have owned many, many cars as my husband is a fan of representative. Truly, it was the most enjoyable car purchase we have ever experienced (and we have owned many, many cars as my husband is a fan of buying cars)! I did not walk in expecting to walk out with a car but Katrin listened to what I wanted, kept searching the inventory and suddenly after looking at a few different choices, the perfect car rolled off the truck literally while we were standing there. She knew it had all of the appointments that I was looking for (and even some I didn't know I wanted!). She was not going to let me settle for anything less. She let the process happen organically, took her time and not once did I feel rushed or pressured to close a deal. Another thing we loved was that she didn't have to consult the computer to answer to our questions because she already knew the answers. She clearly does her homework which in turn instilled a sense confidence in us as we made a choice in a very big purchase. We cannot say enough superlatives about Katrin. Also, the GM, Antony Chandler, came over to say hello and Tyler Hillier from service stopped by to give us his card and an invitation to call him with anything we needed. Thank you, thank you. PS: yes, I love my car!!! More

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Katrin was awesome. She is one of the best dealer in LA area. I highly recommend katrin. She is one of the best dealer in LA area. I highly recommend katrin. More

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katrin is the one of the best dealer. we are very grateful for her services. we are very grateful for her services. More

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The dealership it’s very clean and easy to park But the best part of the place it’s Katrin she is very patient and she doesn’t rush you and understand you I already got 2 Benz’s from here and hopefully m best part of the place it’s Katrin she is very patient and she doesn’t rush you and understand you I already got 2 Benz’s from here and hopefully more in. The future Thx Katrin you are the best !!! More

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Very caring and professional, She has helped me navigate the struggles of picking a new car, I appreciate her advice. the struggles of picking a new car, I appreciate her advice. More

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Fantastic service. Katrin (my sales person) was energetic, communicated fast and precisely, and helped me get the best deal I could find. Would definitely recommend to Katrin (my sales person) was energetic, communicated fast and precisely, and helped me get the best deal I could find. Would definitely recommend to anyone looking for a vehicle More

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I LOVE my new car! Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealershi Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealership is very nice, employee's were very friendly, place was AWESOME. I would recommend this place to everyone! This place is definitely 5 Stars! Marianne Long Glendale, CA. May 15th 2022 More

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Katrin was a pleasure to work with. She is a true expert in her craft with impeccable follow through. She is a true expert in her craft with impeccable follow through. More

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I loved my experience with Katrin Bassenger! ! She made my first car purchase very smooth. Katrina was very knowledgeable on all the cars and what fit purchase would be most ideal for my expectat ! She made my first car purchase very smooth. Katrina was very knowledgeable on all the cars and what fit purchase would be most ideal for my expectations. She was very professional, funny, provided excellent customer service, and overall very informative. I would recommend her to anybody and plan to! Thank you so much Katrin!!! :) -Natalie More

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Katrin was the best. I came in just to look around while getting my car serviced and the new s580 caught my eye. She helped me work out a good deal and I got approved im I came in just to look around while getting my car serviced and the new s580 caught my eye. She helped me work out a good deal and I got approved immediately. She's the best in the business! More

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