Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 11

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
164 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

14 yrs, 4 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

164 Reviews

Write a Review

164 Reviews of Katrin Bassenger

November 29, 2020

Dealership Rating
Employee Rating

Kat was amazing , went in there wanting a GLE coupe . Came out with a AMG GLE . Very satisfied with the service at this location. Definitely coming back here . More

by rudy.alvarez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Mercedes-Benz of Arcadia responded

Rudy, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Congratulations on your Mercedes-Benz! Take care!

November 29, 2020

Dealership Rating
Employee Rating

The service was absolutely great. Thankful for Kat she was amazing !! Would recommend her and the location to any one who is looking to purchase a Benz. More

by Cxsegura5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Mercedes-Benz of Arcadia responded

Thank you so much for your feedback for Kat! Our team will be very happy to hear about your kind words and recommendation ! Safe travels!

November 26, 2020

Dealership Rating
Employee Rating

Katrina Bassinger was amazing!! She was caring and knowledgable! She helped us navigate through a sea of choices and get us a car that was right for us. I highly recommend her!! I was reluctant to ent More

by Niroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong, Winnie and William ( Manager)

Nov 28, 2020

Mercedes-Benz of Arcadia responded

Thank you for the excellent review! We will be sure to thank Katrina for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 24, 2020

Dealership Rating
Employee Rating

KAT made our leasing experience during this pandemic so easy. She is knowledgeable, caring and very professional. She made every step of the process stress free. More

by LA DRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Mercedes-Benz of Arcadia responded

Thank you for the excellent review! We are happy to see that Kat's knowledge and expertise made your visit go so smoothly. Congratulations on your new lease; we look forward to working with you again.

November 24, 2020

Dealership Rating
Employee Rating

Wanted to say thanks to Kathrine! Honestly we didn’t expect to be approved for such a beautiful car. She did an amazing job! would highly recommend! Definitely 5 stars! Thank you so much! More

by Anastasiia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Mercedes-Benz of Arcadia responded

Hi there, thanks for the kind words with Kathrine! We hope you consider us again in the future.

November 24, 2020

Dealership Rating
Employee Rating

Kat was wonderful And her and Corry made my purchase happen against all odds! Good honest people who had my best interest in mind and were open transparent and upfront. If you are looking for a place to More

by ibgilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

Nov 24, 2020

Mercedes-Benz of Arcadia responded

First off, thank you much for your review for Kat and Corry! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience. See you again next time!

November 11, 2020

Dealership Rating
Employee Rating

Kats ownership of our sales process was fantastic, she helped us overcome issues with our trade in, navigate a finance deal and just be there for us when needed! The car (g63) could have been sold a dozen More

by Kjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Mercedes-Benz of Arcadia responded

Kevin & Sophie, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Katrin has provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

November 09, 2020

Dealership Rating
Employee Rating

Kat went above and beyond our expectations. She helped us with our lease termination even before we met for a new car sale. She also found us a better version of the car we were looking for at a time when th More

by A. Vashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Mercedes-Benz of Arcadia responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 07, 2020

Dealership Rating

Katrin was amazing! She sat with me for seven hours while we tried to figure out how I was going to buy my first car, and I ended up leaving with a car that same day! She was so lovely, and I highly recommen More

by Veronica Rasmussen
Recommend Dealer
Yes
Nov 07, 2020

Mercedes-Benz of Arcadia responded

Veronica, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Katrin provided that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

November 06, 2020

Dealership Rating
Employee Rating

Katrin went above and beyond expectations and made sure we had a good experience when we purchase the car. I will totally recommend friend and family to work with her when purchasing Mercedes. More

by Aziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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