Katie Segrist

Called and spoke to salesperson "Kevin" about a 2018 MB AMG GT C they have for sale on Wednesday. He said he was at the Cincinnati dealewrship but the car in question was at their other location. Kevin ass AMG GT C they have for sale on Wednesday. He said he was at the Cincinnati dealewrship but the car in question was at their other location. Kevin assured me he would have the car brought oveer to the Cinciunnati location first thing the next morning (Thursday). Said he would call me that morning. I never received a call as promised so I called about 5:30pm Thursday. Another salesperson said he would get Kevin the message as Kevin had been busy that day. Kevin has never had the professionalism to even return the call. Today is Sunday and have never heard back from Kevin or MB of Cincy. If their response is this poor for a sale, could you imagine what their service department must be like after the sale? I would steer clear of these 2 Ohio dealerships! More

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Great people providing great service Always professional and attentive to the needs of the individual customer. They take the time to understand want you want in a vehicle and don't just Always professional and attentive to the needs of the individual customer. They take the time to understand want you want in a vehicle and don't just try to convince you to buy what they have to sell. More

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A Dalership That Does it Right Mercedes Benz of Cincinnati is under new ownership and management and it shows. The new General Manager, George Bik, is determined to provide an outst Mercedes Benz of Cincinnati is under new ownership and management and it shows. The new General Manager, George Bik, is determined to provide an outstanding sales experience, and he succeeds. He could not be more accomodating. Our sales representative, Zach Glutz, is simply the best in the business and made the entire process of evaluating and buying a new car effortless and stress free. If you're in the market for a Mercedes, these are the gentlemen you need to see. More

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Excellent attention It is my second car I buy at this dealership . when I decided it is time for a new car I went back directly to Chis Walker since I remembered his ex It is my second car I buy at this dealership . when I decided it is time for a new car I went back directly to Chis Walker since I remembered his excellent attention. He was listening to my needs , came up with immediate options and found the best way to close the deal. I will definitely return in the future. More

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New Car Purchase this is the 3rd time that I have dealt with Chris. Chris is very professional and knowledgeable of the MB cars. I had visited MB of Fort Mitchell bu this is the 3rd time that I have dealt with Chris. Chris is very professional and knowledgeable of the MB cars. I had visited MB of Fort Mitchell but was not impressed with their attention to the customer. I always feel welcome with Chris More

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Brad is a great salesperson - very helpful! Brad in sales and Katie in finance did a great job. The car that I was looking at was ready to go and he has answered my many questions after the Brad in sales and Katie in finance did a great job. The car that I was looking at was ready to go and he has answered my many questions after the transaction was completed. He truly listened to what I was looking for and made sure that I got what I was looking for. This is my 3rd Mercedes and I hope to do business with Brad in the future. More

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My first Mercedes Benz! The Mercedes Benz of Cincinnati treated me great from the start to the end with my purchase of my first Merceds Benz! They allowed me to test drive as The Mercedes Benz of Cincinnati treated me great from the start to the end with my purchase of my first Merceds Benz! They allowed me to test drive as many models until I was comfortable with my decision with which one would be the best for me. They accommodated my personal preferences for what I wanted in my new car & did not try to sell me any differently. They were all polite, curteous & very respectful! I felt comfortable with my time there & their service! More

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The Best Thad Marck (Mercedes sales) is pleasant, thoughtful and easy to work with. He takes the pain out of the car buying experience. He is the kind of guy y Thad Marck (Mercedes sales) is pleasant, thoughtful and easy to work with. He takes the pain out of the car buying experience. He is the kind of guy you want for a neighbor. Mercedes Benz of Cinxinnati is the Best with a sales team second to none. More

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Great, unmatched and professional every purchase We travel 2 hours from Indianapolis to purchase our vehicles from Chris Walker at Mercedes Benz of Cincinnati. Chris truly takes the time to make sure We travel 2 hours from Indianapolis to purchase our vehicles from Chris Walker at Mercedes Benz of Cincinnati. Chris truly takes the time to make sure every purchase is one we will be happy with for years to come. From initial discussion to delivery Chris Walker and Katie Segrist exceed our expectations...every time! More

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First-time Mercedes Owner Chris Walker and the team at the Mercedes dealership in Kenwood made my first-time experience stress-free. Chris listened to what I was looking for an Chris Walker and the team at the Mercedes dealership in Kenwood made my first-time experience stress-free. Chris listened to what I was looking for and was able to match me with a car that met my needs and budget. Chris took his time explaining all the features of the vehicle as well as demonstrating them during my test drive. Chris Walker went above and beyond my expectations. Working with Chris was my first car buying experience that was not aggravating and stressful. I would recommend Chris Walker to all of my friends and family who are interested in a Mercedes-Benz. More

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