Kathy Hood

Untruthful, do not trust this place at all. They lied to me about car records and caused me to repeat diagnostics else where at my cost. They lied to me about car records and caused me to repeat diagnostics else where at my cost. More

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Terrific dealership - sales, service, and body Before buying a Ford at Bob Davidson Ford, I had never purchased a domestic car. I bought a Taurus from BDF about 15 years ago, and I and my family h Before buying a Ford at Bob Davidson Ford, I had never purchased a domestic car. I bought a Taurus from BDF about 15 years ago, and I and my family have been buying Fords from BDF ever since. The sales staff is terrific. There is no need to go through the "new car buying dance" as they give a fair price with little negotiation. The folks at all levels of the company are extremely helpful and courteous, and make the car buying experience as stress-free as possible. And, once you have bought the car, the staff remains extremely helpful and responsive. As cars have more and more high-tech accessories, it is important to have a go-to person to answer questions that may come up about the operation of the car. Joe is their tech guy and is extremely knowledgeable and helpful. The service department is also fantastic - it is clear that they care about their clients, and whether you are there for an oil change or a serious repair, they are friendly, explain what will be done, charge a fair price, do a great job, and stand behind the work done. While you never want to have to use a body shop, since the only time you need one is when you've damaged your car, BDF is a great place to go for body work. Just like the service department, the body shop does a great job. The staff is friendly and helpful and does terrific work. As can be seen, my family and I are big fans of the dealership, from the sales department to the service department to the body shop. We highly recommend them! More

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Overall Amazing Experience Everyone in Bob Davidson was more than helpful. They were willing to work with us and get the best price for our trade-in and our new car. A week into Everyone in Bob Davidson was more than helpful. They were willing to work with us and get the best price for our trade-in and our new car. A week into driving my brand new Ford Fusion, I still LOVE it. I would recommend any family and friends to go here. More

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Thrilled with my purchase! Enjoyed everything about my experience. I would recommend the dealership and the people I worked with in a heartbeat! Drove out with the car I wanted Enjoyed everything about my experience. I would recommend the dealership and the people I worked with in a heartbeat! Drove out with the car I wanted and couldn't be more thrilled! More

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Kathy Hood is a consumate professional who is sincerely interested in customer satisfaction; a rare thing to find these days. She introduced me to a service staff that was eagerly helping me solve the issu interested in customer satisfaction; a rare thing to find these days. She introduced me to a service staff that was eagerly helping me solve the issues with my car. All in all, I walked away with the opinion that these people look at customers as repeat business; each visit being an investment with potential returns in the future. In my case, it worked and I will definitely return there for service and any new vehicle needs. I would highly recommend Bob Davidson Ford to anyone in the Baltimore area in need of sales or service. You won't find this level of service at most businesses you use. Check them out nd see for yourself. More

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