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Katherine Machuca
Katherine Machuca at Audi Great Neck

Katherine Machuca

Service Advisor

Audi Great Neck

795 Northern Blvd
Great Neck, NY 11021

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2 Reviews
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2 Reviews

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2 Reviews of Katherine Machuca

September 11, 2026

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Employee Rating

Zero Stars! Audi of Great Neck has the worst service department in the country! F-Them! More

by rbailin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Hellemeyer, Shaelin Quillupangui, Gabriel Manzanero

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Sep 20, 2026

Audi Great Neck responded

Our team would like to apologize that your service experience left you this dissatisfied. We take your feedback seriously and would appreciate the opportunity to understand what happened. Please contact Kane Mohamed at kmohamed@audigreatneck.com or Jorgina Beto, General Manager, at jbeto@audigreatneck.com.

August 28, 2025

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Employee Rating

I had my SUV service this month and it was an easy process. The service director Rakesh Bisnauth and the service rep Catherine were very helpful. I was advised steps by steps the process of my car. Th More

by Uma Manbodh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rakesh Bisnauth

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Sep 01, 2025

Audi Great Neck responded

Thank you for sharing your experience. We’re pleased to hear that our service team made the process smooth and kept you informed every step of the way. Providing clear communication and thoughtful touches like the complimentary car wash is exactly the type of service we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future.

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