Karl "Bucky" Buchwald
Karl "Bucky" Buchwald at Parks Hyundai of Gainesville

Karl "Bucky" Buchwald | Page 2

Warranty Administrator

Parks Hyundai of Gainesville

3111 N Main St
Gainesvile, FL 32609

4.5
45 Reviews
4.5

45 Reviews

Write a Review

45 Reviews of Karl "Bucky" Buchwald

May 19, 2026

Dealership Rating
Employee Rating

Got my wife in on time and out in a reasonable amount of time. Took care of everything as expected. More

by bestenorge
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Parks Hyundai of Gainesville responded

Thank you for the 5-star rating and for trusting us with your wife’s Ford F-150. We’re glad Jackie had you in and out on time and that everything was handled smoothly. Feel free to reach out if you need anything else. Local Roots. Legendary Rides. Community Pride.

May 16, 2026

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Excellent customer service hand down and I was never lost through the experience. Willing to come back for the experience. I drove from Tallahassee, Florida they filled my gas tank. More

by MATHIS400
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2026

Parks Hyundai of Gainesville responded

It was great to see you drive all the way from Tallahassee and leave with a full tank. We’re pleased our team kept you informed throughout your Ford service. We look forward to welcoming you back soon. Local Roots. Legendary Rides. Community Pride.

May 05, 2026

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Good friendly professional service. Short waiting time Allstaff members are qualified and truly care for clients More

by JDH1013
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

May 07, 2026

Parks Hyundai of Gainesville responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Local Roots. Legendary Rides. Community Pride.

May 01, 2026

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Cabin air filter - replace with customer approval when checked. Don’t wait until service is complete & then take another 25 min to do it. 2 hours for service is too long. More

by pjarrett
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Elvyn Andreu

May 07, 2026

Parks Hyundai of Gainesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 27, 2026

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Called and made appointment for recall. Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back ord More

by JSPOSATO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 01, 2026

Parks Hyundai of Gainesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this.

April 25, 2026

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They knocked out needed service and were able to take care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had. More

by Murphyjd_2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Apr 25, 2026

Parks Hyundai of Gainesville responded

It’s great to know our team completed your service and handled all three recalls efficiently. We’re glad the video walkthrough offered clear insight into your Hyundai’s condition during the work. Thank you for taking the time to share your review. Local Roots. Legendary Rides. Community Pride.

April 24, 2026

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Olga is the greatest along with Ashley and Bucky great experience top notch employees and parts management More

by Kenny Mitchell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Olga

Apr 24, 2026

Parks Hyundai of Gainesville responded

Thank you for recognizing Karl "Bucky" during your Hyundai Tucson service. We’re glad our team’s parts management and support made your visit outstanding. We look forward to helping you with all your future maintenance needs. Local Roots. Legendary Rides. Community Pride.

April 02, 2026

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Waited 4 hours for my car to be serviced. On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca More

by rehanakoilpillai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elvyn Andreu

Apr 06, 2026

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2026

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Employee Rating

Everyone was very friendly and kind in getting my car fixed. Really appreciated the flexibility in getting my headlight fixed within the week. More

by OLIVIA.LO0924
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Apr 02, 2026

Parks Hyundai of Gainesville responded

It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service. Local Roots. Legendary Rides. Community Pride.

March 25, 2026

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Employee Rating

They lined me up an Uber to get to where I needed to go. everything went very smooth and they got it done fast. More

by JLETTERS96
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Mar 25, 2026

Parks Hyundai of Gainesville responded

Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again. Local Roots. Legendary Rides. Community Pride.

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