Karen Suarez | Page 3

It was a great experience! ! So smooth! Very polite gentleman!! They take good care of their customers! ! So smooth! Very polite gentleman!! They take good care of their customers! More

by wkylie02 Verified Customer Verified Customer

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Everyone was very helpful, worked with me on my trade in and I was very happy with the result. and I was very happy with the result. More

by fair1973 Verified Customer Verified Customer

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The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases. Will definitely consider Oakes in the future for purchases. More

by garymyers1989 Verified Customer Verified Customer

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I recently purchased a used vehicle from Oakes Kia. My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales a My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales agents and the Service Ladies who assisted me with my title were all so friendly and they really made me feel welcome. Thank you so much for a great car and great purchase experience More

by julianna.turner Verified Customer Verified Customer

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Blake at Oakes Kia may just be the greatest car salesman alive. The kind of guy who could sell a Bluetooth speaker to a deaf person. From the moment you step onto the lot, Blake greets you with a firm han alive. The kind of guy who could sell a Bluetooth speaker to a deaf person. From the moment you step onto the lot, Blake greets you with a firm handshake, an impeccable smile, and an energy that makes you feel like you’ve known him for years. He doesn’t pressure you, doesn’t rush you, and somehow knows exactly what you’re looking for before you even finish explaining it. It’s like he has a sixth sense for matching people with the perfect car. What really sets Blake apart is his honesty. In a business where people often expect slick talk and hidden tricks, Blake is refreshingly straightforward. If a car isn’t right for you, he’ll tell you. If there’s a better option for your budget, he’ll find it. His goal isn’t just to make a sale — it’s to make your day. And when it comes to negotiating, Blake is a master. Watching him work a deal is like watching an artist paint. Numbers move, options appear, and suddenly you’re getting a deal you didn’t even think was possible. Yet somehow the dealership still loves him because everyone leaves satisfied. By the time you drive off the lot, Blake isn’t just your salesman — he’s your go-to guy for literally anything. If I need my fence repaired, calling Blake. If I need some relationship advice, calling Blake. If I need some Girl Scout Cookies...Blake. Friends ask where you got your car, and you don’t just recommend the dealership… you recommend Blake. Simply put: If buying a car were an Olympic sport, Blake would have the gold medal, the world record, a SubWay endorsement, and probably a line of customers cheering him on. More

by kelseywoodarek Verified Customer Verified Customer

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Gage asked and listened to what I needed and to his credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter dr credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter draw on her iPad with the Apple Pencil. Thank you both for being no pressure and informative! More

by carliekisor Verified Customer Verified Customer

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We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile! on a great Ev6. We drove several hours to get there but worth every mile! More

by iowakid88 Verified Customer Verified Customer

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Sales staff assured me that the price listed was the absolute lowest. However, the total was $12,131.00, I asked if they could make it a flat $12,000. Sales staff agreed. So. Was supposed to have been absolute lowest. However, the total was $12,131.00, I asked if they could make it a flat $12,000. Sales staff agreed. So. Was supposed to have been detailed and was given 2 days to do that. It never happened. Took the car back to be detailed and to have a noise investigated. Was assured the noise was nothing and again the detail read nit performed. Despite these hiccups, I would recommend them. They were mostly low pressure sales. More

by cburns.cb47 Verified Customer Verified Customer

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I confirmed the availability of a vehicle the night before and arranged transportation to travel nearly two hours to this dealership specifically to test drive and purchase that car. As a mother, coord before and arranged transportation to travel nearly two hours to this dealership specifically to test drive and purchase that car. As a mother, coordinating kids and transportation for a trip that far is not a small effort. After arriving, I test drove the vehicle and decided to move forward with purchasing it. I completed a credit application and authorized a hard credit inquiry while the finance department processed the deal. During my visit another customer asked my salesperson about the vehicle and was told it was not available because I was looking at it unless I decided not to purchase it. Based on that, I believed the vehicle was effectively pending while financing was being finalized. Because the financing process was taking a while and I had young children with me (3/2yrs), I briefly stepped away to get them food while the application was being processed, calling to check back in as well. When I returned shortly afterward to finalize the purchase, I was informed the vehicle had been sold to another customer. After traveling nearly two hours and authorizing a hard credit inquiry because I believed the purchase was pending, this experience was extremely frustrating and disappointing. I would not have agreed to a hard credit inquiry if I had known the vehicle was still available to other buyers while my financing application was being processed. Future buyers may want to make sure a vehicle is actually secured before allowing a credit inquiry or stepping away during the process. * The sales manager has said they will try to make the situation right. I will update this review if they do, for future customers. More

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There were some hiccups on their end but we ended up with the vehicle, thanks. the vehicle, thanks. More

by mdj Verified Customer Verified Customer

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