Karen Hardrath | Page 77

Best Car Buying Experience Ever I drove down there all the way from Appleton WI, because I had found a SUV that I was interested in. When I arrived, the Jeep was ready for me to test I drove down there all the way from Appleton WI, because I had found a SUV that I was interested in. When I arrived, the Jeep was ready for me to test drive. It looked s clean on the inside, and I was very excited. Everyone I came in contact with was extremely nice, especially my salesman Jerry. We all know the car buying process can be a bit lengthy, and the entire time Jerry and I were able to share pictures of our families and pets, and talked about our lives, and he made the time not so much of a problem. In the end, they got me into my new Jeep, and gave me a gift card to Uno's because of all of my travels to get down there. This was my first ever car buying experience, and to be honest they set the bar so high...I really don't think I'll ever go anywhere else to buy a car. If you don't like pushy salesmen, and if you appreciate getting a good deal, please come here. They were able to give me a ton for my trade in, and came down on the price of the car. Very sweet people. More

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wonderful experience all around Fromthe moment we walked into the door until the moment we drove off the lot with our new to us vehicle… We had a wonderful experience. Laura was very Fromthe moment we walked into the door until the moment we drove off the lot with our new to us vehicle… We had a wonderful experience. Laura was very patient and went out of her way to make sure our needs were met. We appreciated everyone on the finance team that went above and beyond helping us get the financing we needed in order to leave with the vehicle that would best suit our families needs. More

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Great service John was great! Friendly and knowledgeable...we love our new Odyssey! We were considering a Toyota, but after talking to both dealerships, John went a John was great! Friendly and knowledgeable...we love our new Odyssey! We were considering a Toyota, but after talking to both dealerships, John went above and beyond to keep our business and get us the car we wanted. More

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It couldn't have been easier! Kyle was very efficient in responding to emails and phone calls. He gathered my information for the lease over the phone, so only the signing and veh Kyle was very efficient in responding to emails and phone calls. He gathered my information for the lease over the phone, so only the signing and vehicle delivery were left to complete when we arrived to pick up the car. I would and already have recommended him and Wilde Honda to a family member. Karen did a great job explaining, doing the financial end of the transaction. All staff were friendly and appear to enjoy their jobs. More

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Awesome experience We stopped in to test drive a CR-V and were planning on going to Subaru after that. I ended up loving the CR-V and decided immediately that was the ve We stopped in to test drive a CR-V and were planning on going to Subaru after that. I ended up loving the CR-V and decided immediately that was the vehicle I wanted. I wanted to lease and was waiting for the push to buy. It never happened. The salesman didn't pressure me at all. Wilde East Town Honda has the leasing process simplified and pain free. The experience was awesome from the test drive through to the financials. Awesome people, awesome environment, fabulous vehicles. So much so that we came back later in the day and my husband bought a CR-V as well. Highly recommend this dealership. I've bought a lot of vehicles in my lifetime and this was by far the Best experience I've ever had. More

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Good experience!! Everyone at Wilde was a pleasure to work with. Craig made our experience as easy as possible. We didn't plan to purchase the day we went but it seemed Everyone at Wilde was a pleasure to work with. Craig made our experience as easy as possible. We didn't plan to purchase the day we went but it seemed it would be far easier that way then returning. After finding out they work directly with our local credit uni we decided to go forward. More

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Excellent Service Everyone I worked with, from dealer to finance, was wonderful! As a first-time leaser, I was worried about finding a car that was right for me, but Ja Everyone I worked with, from dealer to finance, was wonderful! As a first-time leaser, I was worried about finding a car that was right for me, but Janet gave me all the answers I was looking for and I am ecstatic with my new Civic SE. In addition, the managers and those in Finance worked with me through the entire next day to make sure I could get the best rates! More

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Great; Poor; Great; Great; Resolved; Happy Customer Craig, our salesperson, was great to work with. He helped us get in and out quickly and was friendly and personable. Karen, our financier, was go Craig, our salesperson, was great to work with. He helped us get in and out quickly and was friendly and personable. Karen, our financier, was good to work with. She helped speed up the process to meet a timeline which was appreciated. Peter, the used sales manager, did not quite meet our expectations. We returned with the vehicle in under 24 hours from purchase with a ding in the windshield, which was not disclosed to us. It was not visible the day we bought the vehicle, but became visible overnight with some rain. Peter became sarcastic and argumentative with us and was not very professional. The problem was not resolved. Disappointing. (READ ON FOR A HAPPY ENDING!) As far as recommending this dealership, I could only mark one option. Parts of my experience were positive and others were negative, so I picked no. After working with Chad in Customer Relations and Steve in Service, I am pleased to say my issue was resolved to my satisfaction. Overall the staff at Wilde East Side Honda were professional and courteous. I greatly appreciate the efforts that were made to right the wrong that occurred. Knowing what I do now about the overall customer service, I would recommend this dealership. Thank you! More

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Satifaction We had a very pleasant surprise dealing with Alex, not like most dealerships. He was very knowledgeable and helpful. The purchase took a lot less ti We had a very pleasant surprise dealing with Alex, not like most dealerships. He was very knowledgeable and helpful. The purchase took a lot less time than we had experience in the past at other dealerships. The follow up from your dealership was really impressive. More

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The best dealership out there Scott Jensen is the best car sales person out there. It was the first time I have ever been shopping for a car by myself. I had very specific requirem Scott Jensen is the best car sales person out there. It was the first time I have ever been shopping for a car by myself. I had very specific requirements to a car, and Scott heard them all and helped me to find the best car to meet my needs. Additionally, he was able to help me with all other aspects of purchasing a car - insurance, logistics of dropping off the car I was using and picking up my new car from the dealership, picking up accessories, and so on. I didn't feel pushed or rushed at all, but as soon as I made my decision on which car I wanted everything was done so fast! Janet was very helpful filling out a financial application form, and Karen was fantastic with all the financial paperwork. Karen also helped me to choose the best maintenance plan that fits me the most. Everyone from a front desk person to the dealership owner have been so nice, friendly and respectful! As soon as I need a new car I choose WILDE again and I will most definitely recommend it to everyone I know. More

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