Karen Hardrath | Page 66

WILDE HONDA EAST TOWN MADISON IS GREAT!!!! I had looked for just that right used Honda Fit Sport car which met all my parameters: low mileage, great CarFax, excellent pricing, had been Certifie I had looked for just that right used Honda Fit Sport car which met all my parameters: low mileage, great CarFax, excellent pricing, had been Certified Honda, CarMax inspected or clearly been over the years maintained then clearing documented given maintenance/updated pre-sale and came with a low interest rate and low monthly payment because I live on a very low, disability income per month. This was because I came in with a beyond excellent credit rating and excellent trade-in to offer! There is a significant difference between sales approaches and what dealerships offer with their vehicles, like willingness to include a small thing like a paint touch-up bottle and major concern such as a dealership's availability of contacts for low interest and low monthly payment financing! I had a very bad experience previously with a Honda dealership so I was cautious when I approached Wilde Honda East Town Madison. I drove a Toyota for 11 years and loved it! But, after checking out almost every hatchback car on the market (I need a hatchback because of my disability), I felt that the Honda Fit Sport met my driving needs best! I was so, so, so fortunate to catch the attention of the PRE-OWNED CAR MANAGER SHAWN STITTLEBURG at this Wilde Honda who via email and telephone calls with great help from SALES PERSON CHUCK LARSON, who both were extremely patient answering my zillion questions. I was honest about a previous negative Honda dealership experience. Shawn and Chuck, plus the financing staff, at this dealership jumped through hoops to make sure that my experience in being able to trust them when driving about 60 miles to their dealership to purchase the car was EXCELLENT! THEN TWO DAY AFTER MY PURCHASE, we had extremely cold weather and my car had been sitting out in the cold only for a day and a half. I don't drive many miles or wouldn't even go out in extreme cold but I had an important medical appointment to get to. But, my car would not start! I panicked! I called Shawn at Wilde Honda East Town worried that of all things, because I used my "key entry" to get my driver-side door to open, I thought I might have messed up the car's electronic system! That is how dumb I am about cars! Shawn was wonderful. He calmed me down, realizing that I wasn't angry about the car but worried about it! He said, "No. Your battery is not working." Even though the Honda Certification extension program does not cover battery replacement, Shawn immediately made arrangements with a nearby (to me) connecting dealership to jump start my car and had them place a new, very good battery in my car .... at the cost of the Wilde Honda East Town Madison dealership!!! That is FIVE STAR service from Chuck and the dealership! More

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New Customer Mikel was very welcoming and did a great job finding the vehicle that best fit my needs. Karen did a wonderful job finding the proper financing and I Mikel was very welcoming and did a great job finding the vehicle that best fit my needs. Karen did a wonderful job finding the proper financing and I was on my way as a happy new car owner. Thank you! More

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Excellent experience Mikel listened to what we were looking for and what we were looking to spend and made the deal happen. Karen in finance was able to get extras include Mikel listened to what we were looking for and what we were looking to spend and made the deal happen. Karen in finance was able to get extras included and stay within our budget. More

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Quality experience. Dealership was very well organized and attractive.Customer comfort level was great.The sales people were all attentive and helpful.Leticia Acosta did Dealership was very well organized and attractive.Customer comfort level was great.The sales people were all attentive and helpful.Leticia Acosta did a great job addressing our concerns. More

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Working overtime to get the deal done We just had a unique experience purchasing our Honda CR-V at Wilde East Town Honda. My 2006 Mercury Mariner had the transmission blow up so we were i We just had a unique experience purchasing our Honda CR-V at Wilde East Town Honda. My 2006 Mercury Mariner had the transmission blow up so we were in need of a vehicle. Normally, I would take up to a month to buy a new car. I didn't have the luxury of doing that. So knowing we only had a short time to shop I scribbled a few notes on a pad and went car shopping. But I also called my daughter to get her opinion. She said she would head to the eastside of Madison. Glad we did. We first test drove a Rav4, nice vehicle but I wanted to see what a Honda CR-V felt like. We pulled into Wilde and Mikel greeted us. We told him what we were looking for and he steered us to the spot on the lot to look. After a 10 minute walk around the CR-V's we asked if we could test drive one of them. As I said I'm not an impulse buyer but as soon as we got out of the lot I knew this was the car for me. But it was 6:30 at night so I figured we come back to look some more on Wednesday. But to my surprise both Mikel and Karen were willing to make the deal with us that night, staying overtime for us. They were both very friendly, knowledgeable and accommodating to our needs. Thank you!! We love our new CR-V More

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Great buying experience We were caught up in the Volkswagen diesel settlement. John was aware of the situation with our current car and was patient as we waited for the buyba We were caught up in the Volkswagen diesel settlement. John was aware of the situation with our current car and was patient as we waited for the buyback. I selected my new Accord, and we agreed on a great price easily. I picked up the car, with its accessories installed, and am thrilled. It's fun to drive and the buying experience was so easy. This is our second Accord purchase from Wilde East Towne (4th in total from Wilde dealers), and I would recommend them to everyone. Good experience all around. More

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Wilde Team is Amazing! I came into Wilde never having purchased a car from a major dealership. Jeremy was there from the moment I walked in the door & through every step of I came into Wilde never having purchased a car from a major dealership. Jeremy was there from the moment I walked in the door & through every step of paperwork. He answered all of my questions & was simply fantastic. Karen in financing is a wonderful woman that worked miracles for me. I would absolutely recommend Jeremy, Karen & everyone at Wilde Honda if you are looking for a new car for yourself! More

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Buying a new car Excellent service, friendly, outgoing, knowledgeable sales person. Veli was very patient and answered all of our questions . He made sure we understoo Excellent service, friendly, outgoing, knowledgeable sales person. Veli was very patient and answered all of our questions . He made sure we understood everything he was doing. More

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Super person to do business When we went to Wilde, we hadn't purchased a car in 15+ years. Having Jeremy as our salesperson was exactly the best experience we ever could have ha When we went to Wilde, we hadn't purchased a car in 15+ years. Having Jeremy as our salesperson was exactly the best experience we ever could have had! Not only was he very experienced, but he was very personable and funny. He has helped us through the entire experience, step by step, without any gimmicks or pressure. I would send anyone to work with Jeremy for his knowledge and personality as well as his willingness to not just sell a car but to make the whole process positive. Thanks, Jeremy! More

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Great Service I am so happy with my new car. The service was great. All the staff were so nice. The office environment luce good. The location and installations are I am so happy with my new car. The service was great. All the staff were so nice. The office environment luce good. The location and installations are comfortable. More

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