Kaitlyn Wood

My husband bought a truck back in January and in March we refinanced the truck. We provided Kaitlyn with the letter from PNC on the instructions we were given to cancel both Gap and Warranty and showing it w refinanced the truck. We provided Kaitlyn with the letter from PNC on the instructions we were given to cancel both Gap and Warranty and showing it was paid off. She advised a 90-120 mark. We received the Gap but not the warranty. Which I knew may take longer. I called today and spoke with someone since Kaitlyn wasn’t in, she showed in the system warranty wasn’t cancelled at all and the paper we provided was showing as well. So she put in to cancel the warranty and now that I no longer have the paper provided to Kaitlyn back in March from PNC it can take 120 days…. I needed the refund for both Gap and warranty to provide to my new lender by end of May or around that timeframe. I try and communicate as much as possible and always provide what is needed but it seems like once the vehicle is financed, the dealership starts to lack communication. More

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Very pleasant and pain free car buying experience. Even having to finalize the paperwork remotely was handled professionally. Even having to finalize the paperwork remotely was handled professionally. More

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Very pleased with the whole experience! Meaghan handled herself very well. Truck is great so far! Meaghan handled herself very well. Truck is great so far! More

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We couldn’t be more pleased with the kindness and professionalism shown by AJ Patel and the entire team at McKinney. From the moment we stepped onto the lot to the final signature, the entire process professionalism shown by AJ Patel and the entire team at McKinney. From the moment we stepped onto the lot to the final signature, the entire process was smooth, welcoming, and genuinely enjoyable. Honestly, this was one of the best dealership experiences we’ve ever had. The staff made us feel valued, answered our questions, and made the process stress-free from start to finish. We’re truly grateful for everything they did and highly recommend McKinney to anyone looking for outstanding service. We’ll absolutely be back for future purchases! More

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The team work hard to help us and was very friendly and professional, I would definitely buy from again. professional, I would definitely buy from again. More

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Meaghan and the team at McKinney all made me feel welcomed and helped provide information on vehicles that allowed me to make an educated purchase. They listened to what I was looking for in a vehicl welcomed and helped provide information on vehicles that allowed me to make an educated purchase. They listened to what I was looking for in a vehicle and found what I was looking for. They made the stressful experience of buying a car an easy and enjoyable one. I highly recommend Meaghan and the McKinney team! More

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Andres, was very helpful and great to work with when purchasing our car.2012 mustang. purchasing our car.2012 mustang. More

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Andres was very friendly and thorough. Very helpful through the whole process and answered all my questions. He was a very pleasure to work with and I would definitely recommend him to a f Very helpful through the whole process and answered all my questions. He was a very pleasure to work with and I would definitely recommend him to a friend. More

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Me siento feliz el aver obtenido mi carro le agaradezco a Andrés por su ayuda se los recomiendo al 1000% muy buen trabajo Andrés por su ayuda se los recomiendo al 1000% muy buen trabajo More

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AJ Patel and McKinney Mazda I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, everyone was genuinely friendly, patient, and eager to help without an of the best car-buying experiences I’ve ever had. From the moment I walked in, everyone was genuinely friendly, patient, and eager to help without any high-pressure sales tactics. The staff took the time to listen to what I needed, answered all my questions with clear and honest information, and made the entire process smooth and enjoyable. More

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