Kaitlin Kraft | Page 2

I just want to thank Kaitlin Kraft and the entire team at Delaware Subaru for making the car buying process so stress free and smooth. Katie is an excellent Sales Consultant. She is professional, knowledgeab Delaware Subaru for making the car buying process so stress free and smooth. Katie is an excellent Sales Consultant. She is professional, knowledgeable and very kind. She answered all my questions and always returned my calls in a timely fashion. Katie truly made the entire process easy. She walked me through all the car settings and features and even set up my Apple CarPlay for me. I can not say enough about how helpful she was. Thank you again Katie, you and the dealership will be highly recommended. More

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Called in last minute for service they got me right in promptly I was able to wait for the car to be completed in a timely matter and was treated professionally at all times promptly I was able to wait for the car to be completed in a timely matter and was treated professionally at all times More

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Kaitlyn was great helped with any questions or concerns very personable really took her time and understood that we were OK with everything with the vehicle and that we had no other questions or concerns h very personable really took her time and understood that we were OK with everything with the vehicle and that we had no other questions or concerns highly rated would give 10 stars if it was available More

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Katie made my car buying experience amazing. Everything was just stress free and she took care of all the paper work. Thanks again. Everything was just stress free and she took care of all the paper work. Thanks again. More

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All the employees there are extremely friendly and patient . They made the entire experience very easy and that I got exactly what I wanted. Katie went above and beyond to help me out! patient . They made the entire experience very easy and that I got exactly what I wanted. Katie went above and beyond to help me out! More

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Buying process was easy. Sales person did an excellent job. Paperwork was painless. On the day I actually ordered the car it would have been nice if the sales manager had Sales person did an excellent job. Paperwork was painless. On the day I actually ordered the car it would have been nice if the sales manager had come out and introduced himself as I was the only customer in the building More

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Katie Kraft was great! Easy to work with, very professional and helpful. The entire team was great. Overall, a relaxed and friendly atmosphere. Easy to work with, very professional and helpful. The entire team was great. Overall, a relaxed and friendly atmosphere. More

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Jon was a joy to meet. I had picked up my new vehicle the day before, but the salesman had spent only 5 minutes familiarizing me with my new car. So, when. I returned the I had picked up my new vehicle the day before, but the salesman had spent only 5 minutes familiarizing me with my new car. So, when. I returned the next day, Jon was kind enough to assist me and spent at least a half hour to explain all of the features of my new car so that I would understand them and know how to utilize them. Even though I had previously owned a Subaru, there were many updated features which are new to me and I need to be familiarized about them. Jon took time to make sure that I understood each one and that they would work for me. His style is kind and gentle. He understands the car and he seems to understand people. He wants you to be pleased with your vehicle and for it to work for you, as it should! He is a true asset to the Delaware Subaru Team. More

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Andy the GM along with Kaitlyn Kraft was great to talk to and helped secure the deal my father-in-law was looking for. and helped secure the deal my father-in-law was looking for. More

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They put my family at risk by selling me a car with a tire that was unsafe to drive. They said it passed their 152 point safety inspection. tire that was unsafe to drive. They said it passed their 152 point safety inspection. More

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